Video  Finder
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COMMUNICATING EFFECTIVELY: List of resources
Title & Format Description
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Cutting Edge English Package - Streaming
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Insights and Strategies Series
Inspire best practice performance with up-to-date knowledge, insights and strategies from a range of business leaders ...
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Cutting Edge Basic English Series - 20 program set
This ground-breaking Cutting Edge Basic English Series designed by psychologist Eve Ash and ESL expert Dr Fran Byr...
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Cutting Edge English at Work Series - 20 program set
  Watch the Trailer ...
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Finding My Magic - Children's Rights Series
Finding My Magic: Children's Rights Series is an animated series of 12 episodes for 4-11 year olds that teaches ch...
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Switch On - Assertiveness
from the series: Switch On Series
Switch on Assertiveness demonstrates a simple approach based on the notion of ‘scripts’ or ‘message...
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Switch On - Caring
from the series: Switch On Series
Switch on Caring shows you can develop positive caring thinking patterns and behaviors. People in the caring professi...
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Switch On - Everyone
from the series: Switch On Series
Switch on Everyone demonstrates a simple approach based on the notion of ‘scripts’ or ‘messages&rsq...
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Switch On - Managers
from the series: Switch On Series
Switch on Managers shows you can develop effective thinking patterns and behaviors to improve your leadership and man...
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Switch On - Respect
from the series: Switch On Series
The Switch on Respect course provides the stimulus for everyone to develop respectful thinking patterns and behaviors...
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Switch On - Staff
from the series: Switch On Series
This program provides the stimulus for everyone to re-evaluate their own thinking patterns and behaviors. It will hel...
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Switch On Series
The SWITCH ON SERIES has been created by psychologist Eve Ash to help people identify and change negative thinki...
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Finding My Magic - Introductory Series
An animated series for 3-10 year olds  about three young friends - Catherine, Tom and Kate - who discover that wi...
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Finding My Magic - Series 2 Episode 10: Don't Exploit Me
A neighbour takes advantage of Catherine by getting her to do the paper rounds for her. When Catherine’s mother ...
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Finding My Magic - Series 2 Episode 11: Keep Me Safe
Kate is very upset and tells Catherine a secret about being hurt by her mum’s boyfriend. Catherine reminds Kate ...
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Finding My Magic - Series 2 Episode 12: Know My Rights
The children present class projects about the rights of children and Catherine tells the class about the Stolen Genera...
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Finding My Magic - Series 2 Episode 1: Let's Be Fair
Vin arrives from India and is initially treated unfairly because of his beginners English. The children learn about t...
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Finding My Magic - Series 2 Episode 2: Listen to Me
Catherine has a great idea for the redevelopment of school land. Catherine finds a way to have her idea heard and lear...
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Finding My Magic - Series 2 Episode 3: That's Private
Kate looks at Toms private diary but soon finds out how wrong that was. The children learn about the right to have th...
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Finding My Magic - Series 2 Episode 4: Don't Bully Me
Morko arrives at school and immediately targets Tom for bullying. Tom has help from his dad and teacher, and learns to...
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Finding My Magic - Series 2 Episode 5: Be At School
Kate is missing school to look after her younger brothers while her mother works. She tells her mother and her teacher...
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Finding My Magic - Series 2 Episode 6: What's Best for Me
Tom is struggling with maths and is upset when his parents arrange tutoring sessions that clash with soccer training. ...
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Finding My Magic - Series 2 Episode 7: Let's be Healthy
Kates teeth are hurting because of neglect and poor diet. Kate sees the dentist and learns about good dental care, he...
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Finding My Magic - Series 2 Episode 8: My Right to a Good Home
Morko is living in unacceptable conditions and Catherines mum, through her agency, helps Morkos dad to get back on t...
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Finding My Magic - Series 2 Episode 9: Respect My Beliefs
After having fun at Vins Holi celebration, the children are upset to hear about discrimination against Azras sister ...
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Getting Motivated
An animated series developed by psychologist Eve Ash to help people get motivated. Learn how to create a positive min...
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Boomerang
Learn how to use the reciprocity urge to create happy customers and cooperative teams. ...
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Kangaroo
Everyone wants to know how to be happy at work... Motivational session-starter on happiness at work and cari...
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Making Decisions and Choices
Making Decisions and Choices effectively is an important workplace skill. We constantly make choices, just to get thr...
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Success at Work: 02 Communicate Effectively
from the series: Success at Work Series
Project positively, listen and respect others and be clear and engaging. ...
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Success at Work: 05 Prioritize and Organize
from the series: Success at Work Series
Plan for success, manage yourself efficiently, prioritize to get results. ...
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Success at Work: 07 Appreciate Feedback
from the series: Success at Work Series
Welcome feedback without defensiveness and continually improve. ...
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Success at Work: 08 Build Employability Skills
from the series: Success at Work Series
Find ways to learn new skills, manage your emotions and speak impressively. ...
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Success at Work: 09 Demonstrate Your Strengths
from the series: Success at Work Series
Surprise people with knowledge, experience and self-awareness. ...
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Stereotyping and Diversity
Marcus uses hat day to demonstrate stereotyping and Casey is in tears. ...
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Simple English 01 – Hello
Simple English 01 – Hello covers basic language for meeting and greeting people. It introduces the verb to be, ...
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Simple English Series - 20 program set
The Cutting Edge Simple English Series package was designed by psychologist Eve Ash, linguistics exper...
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Basic English 01 – Meeting People
'Basic English 01 – Meeting People is an entertaining course to help people improve their English by learni...
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Basic English 02 – Family and friends
Basic English 02 – Family and friends is an entertaining course to help people improve their English and confid...
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Basic English 03 – Giving information
Basic English 03 – Giving information is an entertaining course to help people improve their English by confide...
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Basic English 04 – Thanks!
Basic English 04 – Thanks! is an entertaining course to help people improve their English, and learn how to con...
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Basic English 05 – What do you do?
Basic English 05 – What do you do? is an entertaining course to help people improve their English, and learn to...
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Basic English 06 – A typical day
Basic English 06 – A typical day is an entertaining course to help people improve their English, and learn to t...
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Basic English 07 – Where can we meet?
Basic English 07 – Where can we meet? is an entertaining course to help people improve their English, and confi...
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Basic English 08 – What's happening?
Basic English 08 – What’s happening? is an entertaining course to help people improve their English, and ...
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Basic English 09 – Instructions and advice
Basic English 09 – Instructions and Advice is an entertaining course to help people improve their English, and ...
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Basic English 10 – You choose
Basic English 10 – You choose is an entertaining course to help people improve their English, and confidently t...
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Basic English 11 – Asking for help
Basic English 11 – Asking for help is an entertaining course to help people improve their English by confidentl...
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Basic English 12 – How do you feel?
Basic English 12 – How do you feel? is an entertaining course to help people improve their English by confident...
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Basic English 13 – Let's go
Basic English 13 – Let’s go is an entertaining course to help people improve their English, and confident...
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Basic English 14 – How was your week?
Basic English 14 – How was your week? is an entertaining course to help people improve their English, and talk ...
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Basic English 15 – Comparing
Basic English 15 – Comparing is an entertaining course to help people improve their English, and talk confident...
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Basic English 16 – Do you like them?
Basic English 16 – Do you like them? is an entertaining course to help people improve their English, and learn ...
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Basic English 17 – Be Careful
Basic English 17 – Be careful is an entertaining course to help people improve their English, and be able to gi...
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Basic English 18 – Chatting
Basic English 18 – Chatting is an entertaining course to help people improve their English, and learn to chat c...
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Basic English 19 – Can I help?
Basic English 19 – Can I help you? is an entertaining course to help people improve their English, to be able c...
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Basic English 20 – What are you going to do?
Basic English 20 – What are you going to do? is an entertaining course to help people improve their English, an...
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English at Work 01 – Greeting and Introducing
English at Work 01 - Greeting and Introducing is an entertaining course to help people improve their English at work ...
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English at Work 02 – Saying Where People are
English at Work 02 - Saying Where People Are is an entertaining course that explains the prepositions needed for sayi...
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English at Work 03 – Describing People
English at Work 03 - Describing People is an entertaining course that explains how to describe people positively and ...
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English at Work 04 – Asking Questions
English at Work 04 – Asking Questions is an entertaining course that shows learners how to ask for information,...
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English at Work 05 – Saying What's Needed
English at Work 05 – Saying What's Needed is an entertaining course that shows learners how to talk about w...
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English at Work 06 – Giving Reasons
English at Work 06 – Giving Reasons is an entertaining course that explains how to give reasons using because a...
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English at Work 07 – Describing Feelings
English at Work 07 – Describing Feelings is an entertaining course that explains how to express positive and ne...
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English at Work 08 – Making Suggestions
English at Work 08 – Making Suggestions is an entertaining course that explains the important skill of making s...
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English at Work 09 – Talking About Rules
English at Work 09 – Talking About Rules is an entertaining course that explains how to understand and explain ...
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English at Work 10 – Communicating Feedback
English at Work 10 – Communicating Feedback is an entertaining course that explains how to give and receive fee...
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English at Work 11 – Complaining and Criticizing
English at Work 11 – Complaining and Criticizing is an entertaining course that explains how to recognize and e...
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English at Work 12 – Clarifying and Explaining
English at Work 12 – Clarifying and Explaining is an entertaining course that demonstrates how to explain and c...
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English at Work 13 – Agreeing and Disagreeing
English at Work 13 – Agreeing and Disagreeing is an entertaining course that explains how to agree or disagree ...
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English at Work 14 – Discussing Responsibilities
English at Work 14 – Discussing Responsibilities is an entertaining course that demonstrates how to explain res...
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English at Work 15 – Giving Warnings
English at Work 15 – Giving Warnings is an entertaining course that explains how to understand and give warning...
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English at Work 16 – Expressing Ideas and Attitudes
English at Work 16 – Expressing Ideas and Attitudes is an entertaining course that explains how to discuss idea...
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English at Work 17 – Apologizing
English at Work 17 – Apologizing is an entertaining course that explains how to apologize appropriately and ide...
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English at Work 18 – Encouraging Others
English at Work 18 – Encouraging Others is an entertaining course that explains ways to encourage others and ch...
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English at Work 19 – Comparing and Contrasting
English at Work 19 – Comparing and Contrasting is an entertaining course that explains how to compare and contr...
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English at Work 20 – Considering Options
English at Work 20 – Considering Options is an entertaining course that explains how to discuss various options...
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Overcoming Setbacks
When facing setbacks recognize when you feel stuck and move forward. ...
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Resolving Conflict
A great program on essential skills for preventing and resolving conflict with best outcomes. ...
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Responding Thoughtfully
Listen supportively by clarifying, reflecting, advising with care and probing (CRAP). ...
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Cutting Edge Communication Comedy Series 1-80
COMEDY MAKES LEARNING FUN This comedy business series completed was created by Psychologist Eve Ash and comedienn...
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Apologizing Carefully
Serena is inspired to apologize to Carol and wants a Sorry Day at Cutting Edge. They discuss different forms of sorry ...
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Behaving Unprofessionally
Various members of the team discuss what they see as unprofessional behavior. Cutting Edge Corporation has a Book of R...
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Building Relationships
Marcus sets up a “speed socializing” exercise to give staff an insight into building long lasting relation...
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Ensuring a Respectful Workplace
Serena is concerned that the culture lacks basic elements of respect. Some team members confront Carol about her racis...
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Listening Actively
Carol tells Marcus he is not listening to her, so after agreeing to listen, Marcus is inspired to run a listening sess...
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Creating Positive Impressions
Carol greets new clients but struggles with their name pronunciation. Michael and Wendy are not welcoming, so Carol gi...
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Developing Successful Mindsets
Steve is dejected. Casey tries to cheer him up and Carol offers advice about being in the Negative Land of W. Carol te...
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Bullying and Harassment
Bullying, harassment and sexual harassment is unacceptable in any workplace. But many people don't realize when t...
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Difficult People and Situations Series
The Difficult People and Situations Series is a must for every business. With four dramatized case studies, this lead...
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Leadership Sins
Discover the sins that disempower staff. Learn how to open lines of communication between management and staff, demon...
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Managing Boundaries
One very effective way of knowing how to handle conflicts (both overt and covert) at work is by understanding boundari...
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Open Communication & Teamwork
Learn how to communicate effectively to achieve best results. Promote open and honest communication through the shari...
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Passion for Service Excellence
See the difference when people want to provide exceptional service. Learn that when you’re passionate about you...
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Personality Clash
Learn how to manage a team conflict through open discussion where feedback is welcomed and differences are discussed ...
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Talking Up Your Business
Peter Quarry interviews Carolyn Stafford, Director, connectmarket.com.au Peter Quarry and Carolyn Stafford, author of ...
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Understanding Personality Differences
from the series: Q&A Series
This is a course that reinforces how teams benefit from diversity. Personality issues can pose some of the biggest ch...
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Overcoming Personal Barriers to Diversity
Just about every organisation is interested in diversity and has introduced policies and programs that support diversi...
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10 Powerful Networking Skills
Learn how to become more successful with your networking by implementing ten powerful skills. Discover whether you ...
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6 Ways To Build Rapport
Learn useful ways for creating a bond and connection - regardless of whether you are in sales, service or any other ro...
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Developing Emotional Competence
The concept of Emotional Intelligence has taken the world by storm. But what is it and how do you develop it? Get t...
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7 Steps to Improving Communication
Learn a simple, effective seven-step blueprint that can immediately improve communication skills. ...
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Building Relationships
from the series: Hotlines Series
Call centre operators are often the first and most important point of contact with the customer. They need to have...
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Communicating Clearly
from the series: Hotlines Series
Staff in call centres need to learn to communicate clearly, especially if someone has difficulty understanding. ...
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Conveying a Professional Image
from the series: Hotlines Series
People in call centres are the window into their organisation. They need to present a professional image over the phon...
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Communication Essentials Series
Good communication is essential to an efficient and productive workplace. In today's flatter, team-focused organisa...
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Presentations Without Fear
Making a presentation is frequently a task people dislike, but it is a part of business life. Whether it is convinc...
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Teenagers Guide To The Galaxy Series
An outstanding Australian series to help develop communication skills. Developed by psychologist Eve Ash.   ...
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Being Assertive
from the series: People Skills Series
Learn the difference between being aggressive, non-assertive and assertive. ...
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Communicating Without Words
from the series: People Skills Series
Discover the five main ways in which people communicate non-verbally. Use this program as an introduction to body lang...
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Effective Listening
from the series: People Skills Series
Learn the five key skills of effective listening - show interest, focus on the key issue, summarise and check, listen fo...
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Explaining Clearly
from the series: People Skills Series
Whether conveying information, giving instructions, coaching or selling, the ability to explain clearly is a core comm...
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Public Speaking with Confidence
Discover techniques to cope with nerves and make presentations interesting. ...
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Winning First Impressions
from the series: People Skills Series
You don't get a second chance to make a first impression. Learn why first impressions are so important. Disc...
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Presenting to a Group
from the series: People Skills Series
You can immediately improve your presentations, ensuring you never fail to inform or motivate. Learn the six f...
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