Communication Skills List of Training Resources - Training Video | Training DVD | Management Training | Customer Service Training


COMMUNICATION SKILLS: List of resources
Title & Format	Price	Description

Cutting Edge Basic English Series - 20 program set	AUD $1,980.00 Buy Now	This ground-breaking Cutting Edge Basic English Series designed by psychologist Eve Ash and ESL expert Dr Fran Byr... More...

Cutting Edge English at Work Series - 20 program set	AUD $1,980.00 Buy Now	Special introductory price $1980! Normal catalog price $2640. These 20 groundbreaking programs combine psycholo... More...

Pitching and Influencing from the series: Cutting Edge Communication Comedy Series 1-80	AUD $275.00 Buy Now	Tammy wants to learn to pitch so gets help from Carol. ... More...

Prejudice and Discrimination from the series: Cutting Edge Communication Comedy Series 1-80	AUD $275.00 Buy Now	Dion experiences prejudice and Casey is victim to mob mentality. ... More...

Stereotyping and Diversity from the series: Cutting Edge Communication Comedy Series 1-80	AUD $275.00 Buy Now	Marcus uses hat day to demonstrate stereotyping and Casey is in tears. ... More...

01: Meeting People from the series: Cutting Edge Basic English Series - 20 program set	AUD $275.00 Buy Now	Simple ways to say hello and goodbye, introduce yourself, and use the right body language. ... More...

02: Communicate Effectively from the series: Success at Work Series - 10 program set	AUD $275.00 Buy Now	Project positively, listen and respect others and be clear and engaging. ... More...

02: Family and friends from the series: Cutting Edge Basic English Series - 20 program set	AUD $275.00 Buy Now	Describe family members and talk about friends and relatives. ... More...

03: Be Confident and Assertive from the series: Success at Work Series - 10 program set	AUD $275.00 Buy Now	Speak with confidence, overcome personal blocks and be assertive. ... More...

03: Giving information from the series: Cutting Edge Basic English Series - 20 program set	AUD $275.00 Buy Now	Talk about yourself in more detail – ask for and give basic information. ... More...

04: Set and Achieve Goals from the series: Success at Work Series - 10 program set	AUD $275.00 Buy Now	Be clear about your goals and steps to achieve them and persist. ... More...

04: Thanks! from the series: Cutting Edge Basic English Series - 20 program set	AUD $275.00 Buy Now	Say thanks and no thanks in different ways and reply to other people when they thank you. ... More...

05: What do you do? from the series: Cutting Edge Basic English Series - 20 program set	AUD $275.00 Buy Now	Ask and talk about jobs – what you do and what other people do for work. ... More...

06: A typical day from the series: Cutting Edge Basic English Series - 20 program set	AUD $275.00 Buy Now	Talk about what you do everyday, what you often do and what you never do. ... More...

06: Contribute to the Team from the series: Success at Work Series - 10 program set	AUD $275.00 Buy Now	Speak at meetings, volunteer to help and collaborate with others. ... More...

07: Appreciate Feedback from the series: Success at Work Series - 10 program set	AUD $275.00 Buy Now	Welcome feedback without defensiveness and continually improve. ... More...

07: Where can we meet? from the series: Cutting Edge Basic English Series - 20 program set	AUD $275.00 Buy Now	Make suggestions about where and when to meet and give simple directions. ... More...

08: What's happening? from the series: Cutting Edge Basic English Series - 20 program set	AUD $275.00 Buy Now	Talk about what people are doing right now. What is happening at the moment? ... More...

09: Demonstrate Your Strengths from the series: Success at Work Series - 10 program set	AUD $275.00 Buy Now	Surprise people with knowledge, experience and self-awareness. ... More...

09: Instructions and advice from the series: Cutting Edge Basic English Series - 20 program set	AUD $275.00 Buy Now	Give and follow simple commands and sets of instructions. ... More...

10: You choose from the series: Cutting Edge Basic English Series - 20 program set	AUD $275.00 Buy Now	Choose from a number of possibilities this one or that one, these ones or those ones. ... More...

11: Asking for help from the series: Cutting Edge Basic English Series - 20 program set	AUD $275.00 Buy Now	Ask others for help, directly and indirectly, and say why you need help. ... More...

12: How do you feel? from the series: Cutting Edge Basic English Series - 20 program set	AUD $275.00 Buy Now	Talk about your feelings and why you feel that way – how do you feel about family, friends, work, and vacations?... More...

13: Let's go from the series: Cutting Edge Basic English Series - 20 program set	AUD $275.00 Buy Now	Make suggestions about what to do or where to go. Accept or refuse an invitation. ... More...

14: How was your week? from the series: Cutting Edge Basic English Series - 20 program set	AUD $275.00 Buy Now	Talk about things that happened in the past – this morning, yesterday, last week, last month. ... More...

15: Comparing from the series: Cutting Edge Basic English Series - 20 program set	AUD $275.00 Buy Now	Talk about what is the same and what is different – which is better, which is more important? ... More...

16: Do you like them? from the series: Cutting Edge Basic English Series - 20 program set	AUD $275.00 Buy Now	Talk about what you like and what you dont like, and ask other people what they like. ... More...

17: Be Careful from the series: Cutting Edge Basic English Series - 20 program set	AUD $275.00 Buy Now	Give warnings. Talk about what is safe or unsafe, and why. ... More...

18: Chatting from the series: Cutting Edge Basic English Series - 20 program set	AUD $275.00 Buy Now	Chat with friends and people at work – what can you chat about; what questions could you ask? ... More...

19: Can I help? from the series: Cutting Edge Basic English Series - 20 program set	AUD $275.00 Buy Now	Offer your help to other people – ask how you can help, ask what you can do. ... More...

20: What are you going to do? from the series: Cutting Edge Basic English Series - 20 program set	AUD $275.00 Buy Now	Talk about plans for the future. What is going to happen – later today, tomorrow, next week, next year? ... More...

Resolving Conflict from the series: Cutting Edge Communication Comedy Series 1-80	AUD $275.00 Buy Now	A great program on essential skills for preventing and resolving conflict with best outcomes. ... More...

Responding Thoughtfully from the series: Cutting Edge Communication Comedy Series 1-80	AUD $275.00 Buy Now	Listen supportively by clarifying, reflecting, advising with care and probing (CRAP). ... More...

Cutting Edge Communication Comedy Series 1-80	AUD $7,920.00 Buy Now	COMEDY MAKES LEARNING FUN This comedy business series completed in 2016 was created by Psychologist Eve Ash and c... More...

Apologizing Carefully from the series: Cutting Edge Communication Comedy Series 1-80	AUD $275.00 Buy Now	Serena is inspired to apologize to Carol and wants a Sorry Day at Cutting Edge. They discuss different forms of sorry ... More...

Appreciating Diversity from the series: Cutting Edge Communication Comedy Series 1-80	AUD $275.00 Buy Now	Carol returns from vacation to find that Marcus has hired two non-English speakers, to develop diversity at work.... More...

Behaving Unprofessionally from the series: Cutting Edge Communication Comedy Series 1-80	AUD $275.00 Buy Now	Various members of the team discuss what they see as unprofessional behavior. Cutting Edge Corporation has a Book of R... More...

Building Relationships from the series: Cutting Edge Communication Comedy Series 1-80	AUD $275.00 Buy Now	Marcus sets up a “speed socializing” exercise to give staff an insight into building long lasting relation... More...

Creating a No-Blame Culture from the series: Cutting Edge Communication Comedy Series 1-80	AUD $275.00 Buy Now	Carol creates an innovative Corporate Social Responsibility program that is trending on Twitter after a disastrous typ... More...

Diffusing Anger from the series: Cutting Edge Communication Comedy Series 1-80	AUD $275.00 Buy Now	Marcus runs a training session to help staff manager anger, and invites Serena as the anger management expert, which m... More...

Ensuring a Respectful Workplace from the series: Cutting Edge Communication Comedy Series 1-80	AUD $275.00 Buy Now	Serena is concerned that the culture lacks basic elements of respect. Some team members confront Carol about her racis... More...

Explaining Skillfully from the series: Cutting Edge Communication Comedy Series 1-80	AUD $275.00 Buy Now	The art of explaining concepts and information is covered in four key steps about engagement, structure, maintaining i... More...

Facing Social Media from the series: Cutting Edge Communication Comedy Series 1-80	AUD $275.00 Buy Now	Carol is concerned about excessive use of Facebook and Twitter at work, and initiates a social media policy, which Ser... More...

Listening Actively from the series: Cutting Edge Communication Comedy Series 1-80	AUD $275.00 Buy Now	Carol tells Marcus he is not listening to her, so after agreeing to listen, Marcus is inspired to run a listening sess... More...

Making Decisions from the series: Cutting Edge Communication Comedy Series 1-80	AUD $275.00 Buy Now	Serena questions the decision making process for the cutbacks. Instead of considering the weakest performer, Marcus ha... More...

Managing a Complainer from the series: Cutting Edge Communication Comedy Series 1-80	AUD $275.00 Buy Now	Barney, a neighbor, is irate because his car is blocked in, and gets more angry to discover staff who do not speak Eng... More...

Presenting With Passion from the series: Cutting Edge Communication Comedy Series 1-80	AUD $275.00 Buy Now	Carol runs a training session on overcoming fear and changing their presentations from BLAND to GRAND. Carol tells Ser... More...

Supporting Others from the series: Cutting Edge Communication Comedy Series 1-80	AUD $275.00 Buy Now	Marcus creates an award for the most supportive employee of the month and challenges the team to be supportive, saying... More...

Teaching Greetings from the series: Cutting Edge Communication Comedy Series 1-80	AUD $275.00 Buy Now	Carlos needs training in reception skills. Carol is critical of his pronunciation and poor English, so she delegates t... More...

Accepting Change from the series: Cutting Edge Communication Comedy Series 1-80	AUD $275.00 Buy Now	Marcus informs the team of an imminent change, but everyone is annoyed. Steve and Sanjay object to spending time bring... More...

Creating Positive Impressions from the series: Cutting Edge Communication Comedy Series 1-80	AUD $275.00 Buy Now	Carol greets new clients but struggles with their name pronunciation. Michael and Wendy are not welcoming, so Carol gi... More...

Developing Successful Mindsets from the series: Cutting Edge Communication Comedy Series 1-80	AUD $275.00 Buy Now	Steve is dejected. Casey tries to cheer him up and Carol offers advice about being in the Negative Land of W. Carol te... More...

Embracing New Ideas from the series: Cutting Edge Communication Comedy Series 1-80	AUD $275.00 Buy Now	Marcus invites everyone to suggest innovations to enhance productivity and improve the culture. Junko and Alex compete... More...

Surviving Team Conflicts from the series: Cutting Edge Communication Comedy Series 1-80	AUD $275.00 Buy Now	Carol mediates a dispute between Sanjay and Casey, who has a pet at work. Sanjay is aggressive while Casey is non-asse... More...