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AGGRESSION & ABUSE: List of resources
Title & Format Price Description
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Switch On Series
AUD $935.00 The SWITCH ON SERIES has been created by psychologist Eve Ash to help people identify and change negative thinki...
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Getting Motivated
AUD $275.00 An animated series developed by psychologist Eve Ash to help people get motivated. Learn how to create a positive min...
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Calming a Complainer
AUD $275.00 The Calming a Complainer video provides skills to deal wth comlpainers professionally and calmly by examining an amus...
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How to Mediate Conflicts
AUD $275.00 How to Mediate Conflicts is a powerful skill that every leader should master. Team members can also benefit from lear...
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Handling Anyone Difficult
AUD $275.00 Steve teaches Carlos 6 key skills so problems don't escalate with difficult people. ...
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Resolving Conflict
AUD $275.00 A great program on essential skills for preventing and resolving conflict with best outcomes. ...
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Breaking Bullying
AUD $275.00 Serena expects Marcus to stamp out bullying within his department. Marcus is shocked that bullying exists in his team,...
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Diffusing Anger
AUD $275.00 Marcus runs a training session to help staff manager anger, and invites Serena as the anger management expert, which m...
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Bullying and Harassment
AUD $495.00 Bullying, harassment and sexual harassment is unacceptable in any workplace. But many people don't realize when t...
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Dealing with Conflict Case Studies
AUD $495.00 These four case studies taken from three programs by Ash Quarry, provide great discussion starters for workshops and t...
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Difficult People and Situations Series
AUD $1,452.00 The Difficult People and Situations Series is a must for every business. With four dramatized case studies, this lead...
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Managing Boundaries
AUD $275.00 One very effective way of knowing how to handle conflicts (both overt and covert) at work is by understanding boundari...
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Personality Clash
AUD $495.00 Learn how to manage a team conflict through open discussion where feedback is welcomed and differences are discussed ...
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Understanding Personality Differences
from the series: Q&A Series
AUD $275.00 This is a course that reinforces how teams benefit from diversity. Personality issues can pose some of the biggest ch...
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Managing Aggression in the Workplace
AUD $275.00 This program explores how to prevent aggression at work and how to reduce risk and/or manage it when it happens. A mus...
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Dealing with Abusive & Threatening Calls
AUD $275.00 Discover the six skills for managing angry, abusive and threatening callers and how to end a call professionally. ...
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Managing Anger & Abuse
from the series: Hotlines Series
AUD $275.00 When customers are angry it is important to deal with them effectively and professionally. ...
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Family Fireworks
AUD $55.00 Learn to survive the common crises of family fights, marriage break-ups and domestic violence....
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Losing Your Cool
AUD $55.00 Why do people get angry? Learn ways to deal with your own anger and that of others ...
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Safe & Smart
AUD $55.00 A program about safety on the street at night, being threatened or even abused by someone you know and the need to speak...
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Self Defence for Women
AUD $55.00 Self-defence expert, Penny Gulliver encourages women to be alert to potentially dangerous situations and motivates the...
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