NEGOTIATION & INFLUENCING: List of resources
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Insights and Strategies Series
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Inspire best practice performance with up-to-date knowledge, insights and strategies from a range of business leaders ...
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How to Mediate Conflicts
from the series:
Cutting Edge Communication Comedy Series 1-80
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How to Mediate Conflicts is a powerful skill that every leader should master. Team members can also benefit from lear...
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Handling Anyone Difficult
from the series:
Cutting Edge Communication Comedy Series 1-80
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Steve teaches Carlos 6 key skills so problems don't escalate with difficult people.
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Resolving Conflict
from the series:
Cutting Edge Communication Comedy Series 1-80
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A great program on essential skills for preventing and resolving conflict with best outcomes.
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Negotiating for Results
from the series:
Cutting Edge Communication Comedy Series 1-80
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Steve and Paul Garrison negotiate a large contract to provide services to Paul’s company. Steve wants to p...
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Dealing with Conflict Case Studies
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These four case studies taken from three programs by Ash Quarry, provide great discussion starters for workshops and t...
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Managing Difficult Customers and Complaints
from the series:
Sales and Service Masterclass Series
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Ideal for group training and self-development..with excellent workbook and handouts.
Psychologist Peter Quarry and a ...
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Preparing Your Business Case
from the series:
Learning a la Carte Series
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Eve Ash interviews Suzanne Dvorak CEO, Marie Stopes International.
Many managers and employees often need to prepar...
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How to Sell A New Idea
from the series:
Take Away Training Series
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Learn ten easy steps to present new ideas successfully to teams, managers, clients, media or investors.
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Influencing Senior Managers
from the series:
Learning a la Carte Series
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This video is for those with a proposal, special project (or merely a good idea), who want to influence senior manager...
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Team Negotiations
from the series:
Learning a la Carte Series
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In this video, learn why more and more negotiations are being conducted by teams, rather than individuals. Uncover...
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The Process of Negotiation
from the series:
Learning a la Carte Series
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Everybody spends a significant proportion of their time negotiating with others. In this video, an international ex...
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Exercising Personal Power
from the series:
Communication Essentials Series
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Within organizations people at all levels are needing to rely more on personal persuasion to get things done rather th...
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Overcoming Negative Behaviors
from the series:
Communication Essentials Series
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Dealing with negative and difficult people is one of the most stressful tasks in today's workplace.
Learn p...
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Assertive With Adults
from the series:
Teenagers Guide To The Galaxy Series
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Learn to clearly and assertively negotiate with teachers, parents and other adults to achieve satisfying outcomes.
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Influencing Others
from the series:
People Skills Series
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Within organisations people at all levels are needing to rely more on personal persuasive skills to get things done...
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