Communicating Effectively List of Training Resources - Training Video | Training DVD | Management Training | Customer Service Training


COMMUNICATING EFFECTIVELY: List of resources
Title & Format	Price	Description

Cutting Edge English Package - Streaming	AUD $2,310.00 Buy Now	CUTTING EDGE ENGLISH PACKAGE 60 Steps to success with IELTS Download the Cutting Edge English PDF ... More...

Insights and Strategies Series	AUD $4,697.00 Buy Now	Inspire best practice performance with up-to-date knowledge, insights and strategies from a range of business leaders ... More...

Cutting Edge Basic English Series - 20 program set	AUD $1,980.00 Buy Now	This ground-breaking Cutting Edge Basic English Series designed by psychologist Eve Ash and ESL expert Dr Fran Byr... More...

Cutting Edge English at Work Series - 20 program set	AUD $1,980.00 Buy Now	Special introductory price $1980! Normal catalog price $2640. These 20 groundbreaking programs combine psycholo... More...

Finding My Magic - Children's Rights Series	AUD $99.00 Buy Now	Finding My Magic: Children's Rights Series is an animated series of 12 episodes for 4-11 year olds that teaches ch... More...

Switch On - Assertiveness from the series: Switch On Series	AUD $275.00 Buy Now	SWITCH ON ASSERTIVENESS is aimed at helping everyone communicate effectively and assertively, respecting other people... More...

Switch On - Caring from the series: Switch On Series	AUD $275.00 Buy Now	SWITCH ON CARING is aimed at service staff, health care professionals and helpers in a wide range of industries. It i... More...

Switch On - Everyone from the series: Switch On Series	AUD $275.00 Buy Now	This program provides the stimulus for everyone to re-evaluate their own thinking patterns and behaviors. It will hel... More...

Switch On - Managers from the series: Switch On Series	AUD $275.00 Buy Now	Managers need to lead by example and this program unearths the negative thinking that can lead to disempowerment. ... More...

Switch On - Respect from the series: Switch On Series	AUD $275.00 Buy Now	SWITCH ON RESPECT is aimed at helping everyone at all levels to maintain a respectful non-judgmental attitude. It... More...

Switch On - Staff from the series: Switch On Series	AUD $275.00 Buy Now	This program provides the stimulus for everyone to re-evaluate their own thinking patterns and behaviors. It will hel... More...

Switch On Series	AUD $935.00 Buy Now	The SWITCH ON SERIES has been created by psychologist Eve Ash to help people identify and change negative thinki... More...

Finding My Magic - Introductory Series	AUD $77.00 Buy Now	An animated series for 3-10 year olds about three young friends - Catherine, Tom and Kate - who discover that wi... More...

Finding My Magic - Series 2 Episode 10: Don't Exploit Me from the series: Finding My Magic - Children's Rights Series		A neighbour takes advantage of Catherine by getting her to do the paper rounds for her. When Catherine’s mother ... More...

Finding My Magic - Series 2 Episode 11: Keep Me Safe from the series: Finding My Magic - Children's Rights Series		Kate is very upset and tells Catherine a secret about being hurt by her mum’s boyfriend. Catherine reminds Kate ... More...

Finding My Magic - Series 2 Episode 12: Know My Rights from the series: Finding My Magic - Children's Rights Series		The children present class projects about the rights of children and Catherine tells the class about the Stolen Genera... More...

Finding My Magic - Series 2 Episode 1: Let's Be Fair from the series: Finding My Magic - Children's Rights Series		Vin arrives from India and is initially treated unfairly because of his beginners English. The children learn about t... More...

Finding My Magic - Series 2 Episode 2: Listen to Me from the series: Finding My Magic - Children's Rights Series		Catherine has a great idea for the redevelopment of school land. Catherine finds a way to have her idea heard and lear... More...

Finding My Magic - Series 2 Episode 3: That's Private from the series: Finding My Magic - Children's Rights Series		Kate looks at Toms private diary but soon finds out how wrong that was. The children learn about the right to have th... More...

Finding My Magic - Series 2 Episode 4: Don't Bully Me from the series: Finding My Magic - Children's Rights Series		Morko arrives at school and immediately targets Tom for bullying. Tom has help from his dad and teacher, and learns to... More...

Finding My Magic - Series 2 Episode 5: Be At School from the series: Finding My Magic - Children's Rights Series		Kate is missing school to look after her younger brothers while her mother works. She tells her mother and her teacher... More...

Finding My Magic - Series 2 Episode 6: What's Best for Me from the series: Finding My Magic - Children's Rights Series		Tom is struggling with maths and is upset when his parents arrange tutoring sessions that clash with soccer training. ... More...

Finding My Magic - Series 2 Episode 7: Let's be Healthy from the series: Finding My Magic - Children's Rights Series		Kates teeth are hurting because of neglect and poor diet. Kate sees the dentist and learns about good dental care, he... More...

Finding My Magic - Series 2 Episode 8: My Right to a Good Home from the series: Finding My Magic - Children's Rights Series		Morko is living in unacceptable conditions and Catherines mum, through her agency, helps Morkos dad to get back on t... More...

Finding My Magic - Series 2 Episode 9: Respect My Beliefs from the series: Finding My Magic - Children's Rights Series		After having fun at Vins Holi celebration, the children are upset to hear about discrimination against Azras sister ... More...

Getting Motivated	AUD $275.00 Buy Now	An animated series developed by psychologist Eve Ash to help people get motivated. Learn how to create a positive mind... More...

Boomerang	AUD $495.00 Buy Now	Learn how to use the reciprocity urge to create happy customers and cooperative teams. ... More...

Kangaroo	AUD $275.00 Buy Now	Everyone wants to know how to be happy at work... Motivational session-starter on happiness at work and cari... More...

Stereotyping and Diversity from the series: Cutting Edge Communication Comedy Series 1-80	AUD $275.00 Buy Now	Marcus uses hat day to demonstrate stereotyping and Casey is in tears. ... More...

01: Hello from the series: Simple English Series - 20 program set	AUD $275.00 Buy Now	This program covers basic language for meeting and greeting people. It introduces the verb to be, simple words, expres... More...

Simple English Series - 20 program set	AUD $1,980.00 Buy Now	The Cutting Edge Simple English Series package was designed by psychologist Eve Ash, linguistics ex... More...

01: Meeting People from the series: Cutting Edge Basic English Series - 20 program set	AUD $275.00 Buy Now	Simple ways to say hello and goodbye, introduce yourself, and use the right body language. ... More...

02: Communicate Effectively from the series: Success at Work Series - 10 program set	AUD $275.00 Buy Now	Project positively, listen and respect others and be clear and engaging. ... More...

02: Family and friends from the series: Cutting Edge Basic English Series - 20 program set	AUD $275.00 Buy Now	Describe family members and talk about friends and relatives. ... More...

03: Giving information from the series: Cutting Edge Basic English Series - 20 program set	AUD $275.00 Buy Now	Talk about yourself in more detail – ask for and give basic information. ... More...

04: Thanks! from the series: Cutting Edge Basic English Series - 20 program set	AUD $275.00 Buy Now	Say thanks and no thanks in different ways and reply to other people when they thank you. ... More...

05: Prioritize and Organize from the series: Success at Work Series - 10 program set	AUD $275.00 Buy Now	Plan for success, manage yourself efficiently, prioritize to get results. ... More...

05: What do you do? from the series: Cutting Edge Basic English Series - 20 program set	AUD $275.00 Buy Now	Ask and talk about jobs – what you do and what other people do for work. ... More...

06: A typical day from the series: Cutting Edge Basic English Series - 20 program set	AUD $275.00 Buy Now	Talk about what you do everyday, what you often do and what you never do. ... More...

07: Appreciate Feedback from the series: Success at Work Series - 10 program set	AUD $275.00 Buy Now	Welcome feedback without defensiveness and continually improve. ... More...

07: Where can we meet? from the series: Cutting Edge Basic English Series - 20 program set	AUD $275.00 Buy Now	Make suggestions about where and when to meet and give simple directions. ... More...

08: Build Employability Skills from the series: Success at Work Series - 10 program set	AUD $275.00 Buy Now	Find ways to learn new skills, manage your emotions and speak impressively. ... More...

08: What's happening? from the series: Cutting Edge Basic English Series - 20 program set	AUD $275.00 Buy Now	Talk about what people are doing right now. What is happening at the moment? ... More...

09: Demonstrate Your Strengths from the series: Success at Work Series - 10 program set	AUD $275.00 Buy Now	Surprise people with knowledge, experience and self-awareness. ... More...

09: Instructions and advice from the series: Cutting Edge Basic English Series - 20 program set	AUD $275.00 Buy Now	Give and follow simple commands and sets of instructions. ... More...

10: You choose from the series: Cutting Edge Basic English Series - 20 program set	AUD $275.00 Buy Now	Choose from a number of possibilities this one or that one, these ones or those ones. ... More...

11: Asking for help from the series: Cutting Edge Basic English Series - 20 program set	AUD $275.00 Buy Now	Ask others for help, directly and indirectly, and say why you need help. ... More...

12: How do you feel? from the series: Cutting Edge Basic English Series - 20 program set	AUD $275.00 Buy Now	Talk about your feelings and why you feel that way – how do you feel about family, friends, work, and vacations?... More...

13: Let's go from the series: Cutting Edge Basic English Series - 20 program set	AUD $275.00 Buy Now	Make suggestions about what to do or where to go. Accept or refuse an invitation. ... More...

14: How was your week? from the series: Cutting Edge Basic English Series - 20 program set	AUD $275.00 Buy Now	Talk about things that happened in the past – this morning, yesterday, last week, last month. ... More...

15: Comparing from the series: Cutting Edge Basic English Series - 20 program set	AUD $275.00 Buy Now	Talk about what is the same and what is different – which is better, which is more important? ... More...

16: Do you like them? from the series: Cutting Edge Basic English Series - 20 program set	AUD $275.00 Buy Now	Talk about what you like and what you dont like, and ask other people what they like. ... More...

17: Be Careful from the series: Cutting Edge Basic English Series - 20 program set	AUD $275.00 Buy Now	Give warnings. Talk about what is safe or unsafe, and why. ... More...

18: Chatting from the series: Cutting Edge Basic English Series - 20 program set	AUD $275.00 Buy Now	Chat with friends and people at work – what can you chat about; what questions could you ask? ... More...

19: Can I help? from the series: Cutting Edge Basic English Series - 20 program set	AUD $275.00 Buy Now	Offer your help to other people – ask how you can help, ask what you can do. ... More...

20: What are you going to do? from the series: Cutting Edge Basic English Series - 20 program set	AUD $275.00 Buy Now	Talk about plans for the future. What is going to happen – later today, tomorrow, next week, next year? ... More...

01. Greeting and Introducing from the series: Cutting Edge English at Work Series - 20 program set	AUD $275.00 Buy Now	Learn to introduce yourself and others, and use the correct possessive pronouns - my, his, her, our, your an... More...

02. Saying Where People Are from the series: Cutting Edge English at Work Series - 20 program set	AUD $275.00 Buy Now	Learn the right preposition to say where people are and use the present continuous tense for actions in progress. ... More...

03. Describing People from the series: Cutting Edge English at Work Series - 20 program set	AUD $275.00 Buy Now	Learn to describe people positively and negatively, and use regular and irregular comparatives and superlatives. ... More...

04. Asking Questions from the series: Cutting Edge English at Work Series - 20 program set	AUD $275.00 Buy Now	Learn to ask for information, recognize rhetorical questions and use closed, open and statement questions to get quali... More...

05. Saying What's Needed from the series: Cutting Edge English at Work Series - 20 program set	AUD $275.00 Buy Now	Learn to talk about what’s needed and how to use modal verbs such as have to, should and must cor... More...

06. Giving Reasons from the series: Cutting Edge English at Work Series - 20 program set	AUD $275.00 Buy Now	Learn to give reasons using because and talk about past actions using irregular forms of the simple past tense. ... More...

07. Describing Feelings from the series: Cutting Edge English at Work Series - 20 program set	AUD $275.00 Buy Now	Learn to express positive and negative feelings, and talk about habitual actions and events using the simple... More...

08. Making Suggestions from the series: Cutting Edge English at Work Series - 20 program set	AUD $275.00 Buy Now	Learn the important skill of making suggestions and talk about future plans using going to. ... More...

09. Talking About Rules from the series: Cutting Edge English at Work Series - 20 program set	AUD $275.00 Buy Now	Learn to understand and explain rules and use appropriate adverbs and quantifiers to talk about degree and frequency. ... More...

10. Communicating Feedback from the series: Cutting Edge English at Work Series - 20 program set	AUD $275.00 Buy Now	Learn to give and receive feedback and talk about what has happened using the present perfect tense. ... More...

11. Complaining and Criticizing from the series: Cutting Edge English at Work Series - 20 program set	AUD $275.00 Buy Now	Learn to recognize and express criticism and complaints and use the present perfect tense with periods of time. ... More...

12. Clarifying and Explaining from the series: Cutting Edge English at Work Series - 20 program set	AUD $275.00 Buy Now	Learn to explain and clarify situations and ideas and use gerunds as the subject of the sentence. ... More...

13. Agreeing and Disagreeing from the series: Cutting Edge English at Work Series - 20 program set	AUD $275.00 Buy Now	Learn to agree or disagree appropriately and use the first conditional to express possibilities. ... More...

14. Discussing Responsibilities from the series: Cutting Edge English at Work Series - 20 program set	AUD $275.00 Buy Now	Learn how to explain responsibilities and use the second conditional to express possibilities. ... More...

15. Giving Warnings from the series: Cutting Edge English at Work Series - 20 program set	AUD $275.00 Buy Now	Learn how to explain responsibilities and use the second conditional to express possibilities. ... More...

16. Expressing Ideas and Attitudes from the series: Cutting Edge English at Work Series - 20 program set	AUD $275.00 Buy Now	Understand and discuss ideas and attitudes and improve your fluency using coordinating conjunctions - and, so&nbs... More...

17. Apologizing from the series: Cutting Edge English at Work Series - 20 program set	AUD $275.00 Buy Now	Learn to apologize appropriately and identify verbs that take the infinitive –want, seem, attempt, demand, expec... More...

18. Encouraging Others from the series: Cutting Edge English at Work Series - 20 program set	AUD $275.00 Buy Now	Learn ways to encourage others and check understanding using the correct question tags. ... More...

19. Comparing and Contrasting from the series: Cutting Edge English at Work Series - 20 program set	AUD $275.00 Buy Now	Learn to compare and contrast people and situations and use what as the subject of the sentence rather than as a ... More...

20. Considering Options from the series: Cutting Edge English at Work Series - 20 program set	AUD $275.00 Buy Now	Learn to discuss various options and improve your conversation skills using subordinating conjunctions. ... More...

Overcoming Setbacks from the series: Cutting Edge Communication Comedy Series 1-80	AUD $275.00 Buy Now	When facing setbacks recognize when you feel stuck and move forward. ... More...

Resolving Conflict from the series: Cutting Edge Communication Comedy Series 1-80	AUD $275.00 Buy Now	A great program on essential skills for preventing and resolving conflict with best outcomes. ... More...

Responding Thoughtfully from the series: Cutting Edge Communication Comedy Series 1-80	AUD $275.00 Buy Now	Listen supportively by clarifying, reflecting, advising with care and probing (CRAP). ... More...

Cutting Edge Communication Comedy Series 1-80	AUD $7,920.00 Buy Now	COMEDY MAKES LEARNING FUN This comedy business series completed in 2016 was created by Psychologist Eve Ash and c... More...

Apologizing Carefully from the series: Cutting Edge Communication Comedy Series 1-80	AUD $275.00 Buy Now	Serena is inspired to apologize to Carol and wants a Sorry Day at Cutting Edge. They discuss different forms of sorry ... More...

Behaving Unprofessionally from the series: Cutting Edge Communication Comedy Series 1-80	AUD $275.00 Buy Now	Various members of the team discuss what they see as unprofessional behavior. Cutting Edge Corporation has a Book of R... More...

Building Relationships from the series: Cutting Edge Communication Comedy Series 1-80	AUD $275.00 Buy Now	Marcus sets up a “speed socializing” exercise to give staff an insight into building long lasting relation... More...

Ensuring a Respectful Workplace from the series: Cutting Edge Communication Comedy Series 1-80	AUD $275.00 Buy Now	Serena is concerned that the culture lacks basic elements of respect. Some team members confront Carol about her racis... More...

Listening Actively from the series: Cutting Edge Communication Comedy Series 1-80	AUD $275.00 Buy Now	Carol tells Marcus he is not listening to her, so after agreeing to listen, Marcus is inspired to run a listening sess... More...

Making Decisions from the series: Cutting Edge Communication Comedy Series 1-80	AUD $275.00 Buy Now	Serena questions the decision making process for the cutbacks. Instead of considering the weakest performer, Marcus ha... More...

Creating Positive Impressions from the series: Cutting Edge Communication Comedy Series 1-80	AUD $275.00 Buy Now	Carol greets new clients but struggles with their name pronunciation. Michael and Wendy are not welcoming, so Carol gi... More...

Developing Successful Mindsets from the series: Cutting Edge Communication Comedy Series 1-80	AUD $275.00 Buy Now	Steve is dejected. Casey tries to cheer him up and Carol offers advice about being in the Negative Land of W. Carol te... More...

Bullying and Harassment from the series: Difficult People and Situations Series	AUD $495.00 Buy Now	Bullying, harassment and especially sexual harassment is unacceptable in any workplace. But many people don't r... More...

Difficult People and Situations Series	AUD $1,452.00 Buy Now	A series of 4 outstanding dramatized DVDs - a must for every business! Download Difficult People and Situatio... More...

Leadership Sins from the series: Difficult People and Situations Series	AUD $495.00 Buy Now	Leadership requires awareness, open communication and the ability to empower others. David makes several mistakes mana... More...

Managing Boundaries from the series: Take Away Training Series	AUD $275.00 Buy Now	One very effective way of knowing how to handle conflicts (both overt and covert) at work is by understanding boundari... More...

Open Communication & Teamwork from the series: Workplace Excellence Series	AUD $495.00 Buy Now	Learn how to communicate effectively to achieve best results: • Promote open and honest communication • ... More...

Passion for Service Excellence from the series: Workplace Excellence Series	AUD $495.00 Buy Now	See the difference when people want to provide exceptional service: Be passionate about your work Make a posi... More...

Personality Clash from the series: Difficult People and Situations Series	AUD $495.00 Buy Now	Anne and Kim are very different culturally and in their work styles. Kim is annoyed by Anne's attitude, insensitiv... More...

Talking Up Your Business from the series: Learning a la Carte Series	AUD $275.00 Buy Now	Peter Quarry interviews Carolyn Stafford, Director, connectmarket.com.au Peter Quarry and Carolyn Stafford, author of ... More...

Understanding Personality Differences from the series: Q&A Series	AUD $275.00 Buy Now	Personality differences are usually complex. Sometimes, they simply cannot be understood. Yet personality impacts in a ... More...

Overcoming Personal Barriers to Diversity from the series: Take Away Training Series	AUD $275.00 Buy Now	Just about every organisation is interested in diversity and has introduced policies and programs that support diversi... More...

10 Powerful Networking Skills from the series: Take Away Training Series	AUD $275.00 Buy Now	Learn how to become more successful with your networking by implementing ten powerful skills. Discover whether you ... More...

6 Ways To Build Rapport from the series: Take Away Training Series	AUD $275.00 Buy Now	Learn useful ways for creating a bond and connection - regardless of whether you are in sales, service or any other ro... More...

Developing Emotional Competence from the series: Take Away Training Series	AUD $275.00 Buy Now	The concept of Emotional Intelligence has taken the world by storm. But what is it and how do you develop it? Get t... More...

7 Steps to Improving Communication from the series: Take Away Training Series	AUD $275.00 Buy Now	Learn a simple, effective seven-step blueprint that can immediately improve communication skills. ... More...

Building Relationships from the series: Hotlines Series	AUD $275.00 Buy Now	Call centre operators are often the first and most important point of contact with the customer. They need to have... More...

Communicating Clearly from the series: Hotlines Series	AUD $275.00 Buy Now	Staff in call centres need to learn to communicate clearly, especially if someone has difficulty understanding. ... More...

Conveying a Professional Image from the series: Hotlines Series	AUD $275.00 Buy Now	People in call centres are the window into their organisation. They need to present a professional image over the phon... More...

Communication Essentials Series	AUD $1,452.00 Buy Now	Good communication is essential to an efficient and productive workplace. In today's flatter, team-focused organisa... More...

Presentations Without Fear from the series: Teamwork Essentials Series	AUD $495.00 Buy Now	Making a presentation is frequently a task people dislike, but it is a part of business life. Whether it is convinc... More...

Teenagers Guide To The Galaxy Series	AUD $495.00 Buy Now	An outstanding Australian series to help develop communication skills. Developed by psychologist Eve Ash. ... More...

Being Assertive from the series: People Skills Series	AUD $495.00 Buy Now	Learn the difference between being aggressive, non-assertive and assertive. ... More...

Communicating Without Words from the series: People Skills Series	AUD $495.00 Buy Now	Discover the five main ways in which people communicate non-verbally. Use this program as an introduction to body lang... More...

Effective Listening from the series: People Skills Series	AUD $495.00 Buy Now	Learn the five key skills of effective listening - show interest, focus on the key issue, summarise and check, listen fo... More...

Explaining Clearly from the series: People Skills Series	AUD $495.00 Buy Now	Whether conveying information, giving instructions, coaching or selling, the ability to explain clearly is a core comm... More...

Public Speaking with Confidence from the series: Take Away Training Series	AUD $275.00 Buy Now	Discover techniques to cope with nerves and make presentations interesting. ... More...

Winning First Impressions from the series: People Skills Series	AUD $495.00 Buy Now	You don't get a second chance to make a first impression. Learn why first impressions are so important. Disc... More...

Presenting to a Group from the series: People Skills Series	AUD $495.00 Buy Now	You can immediately improve your presentations, ensuring you never fail to inform or motivate. Learn the six f... More...