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FEEDBACK: List of resources
Title & Format Price Description
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Insights and Strategies Series
USD $4,697.00 Inspire best practice performance with up-to-date knowledge, insights and strategies from a range of business leaders ...
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07: Appreciate Feedback
USD $275.00 Welcome feedback without defensiveness and continually improve. ...
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10. Communicating Feedback
USD $275.00 Learn to give and receive feedback and talk about what has happened using the present perfect tense. ...
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Handling Anyone Difficult
USD $275.00 Steve teaches Carlos 6 key skills so problems don't escalate with difficult people. ...
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Responding Thoughtfully
USD $275.00 Listen supportively by clarifying, reflecting, advising with care and probing (CRAP). ...
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Sharing Feedback
USD $275.00 Avoid defensiveness, be open to receiving and give specific balance feedback. ...
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Breaking Bullying
USD $275.00 Serena expects Marcus to stamp out bullying within his department. Marcus is shocked that bullying exists in his team,...
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Ensuring a Respectful Workplace
USD $275.00 Serena is concerned that the culture lacks basic elements of respect. Some team members confront Carol about her racis...
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Overcoming Disempowerment
USD $275.00 Marcus coaches Carol about respect after a complaint Michael has made against her. But when Michael asks Carol for fee...
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Bullying and Harassment
USD $495.00 Bullying, harassment and especially sexual harassment is unacceptable in any workplace. But many people don't r...
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Leadership Sins
USD $495.00 Leadership requires awareness, open communication and the ability to empower others. David makes several mistakes mana...
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Personality Clash
USD $495.00 Anne and Kim are very different culturally and in their work styles. Kim is annoyed by Anne's attitude, insensitiv...
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Recognition & Feedback
USD $495.00 Motivate people, develop skills and improve work performance: • Give immediate recognition and feedback • ...
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Can We Talk?
USD $495.00 Marie wants to talk to fellow team member Claude about the problems caused by his late deliveries. But how does she st...
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So You Agree With Me?
USD $495.00 Leon wants to talk to his manager about her leadership style (he, and the other team leaders, think she is too autocra...
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Why Are We Stuck?
USD $495.00 Martin is Kim's mentor. He has been getting frustrated with her because even though she is highly intelligent, she ...
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Learning from 360 Degree Feedback
USD $275.00 This video explains the common reactions people have to receiving 360 degree feedback. Get practical advice on how to...
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Rewarding Performance
USD $495.00 Organisations need to recognise and reward individual, team and organisational achievements. This video sets...
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360 Degree Feedback
USD $275.00 Learn how 360 degree feedback works and how you can improve with feedback from others. ...
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Reinventing Appraisals Series
USD $1,485.00 Performance appraisal schemes frequently suffer from bad reputations. On the other hand, performance management pla...
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Coaching to Build Skills
USD $495.00 Discover an effective approach that can be used to build all types of skills, including technical, task-related sk...
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Feedback Solutions Series
USD $1,452.00 Feedback Solutions is a complete training package designed to motivate people and provide them with the skills to g...
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Giving Feedback - Advanced Skills
USD $495.00 This video provides specific behavioural techniques for dealing with the four most common difficult situations enco...
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Giving Feedback - Basic Skills
USD $495.00 How do you give feedback to another person in the workplace? This video demonstrates how to structure the ...
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Receiving Feedback - Advanced Skills
USD $495.00 Not everyone is skilled at giving feedback. This places a greater emphasis on the "seeker" to handle the "giver" in...
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Receiving Feedback - Basic Skills
USD $495.00 People are often embarrassed when receiving positive feedback. They can also be fearful and defensive when faced wi...
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Discipline Interviewing
from the series: People Skills Series
USD $495.00 Disciplining poor performers should be done fairly and with adequate preparation and documentation. Learn the six key ...
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Giving Personal Feedback
USD $275.00 Learn how to give feedback so that it gets the results you want. ...
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The Improving Performance Series
USD $880.00 A set of 8 programs to develop skills for managers to talk to staff about poor performance....
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