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PEOPLE SKILLS: List of resources
Title & Format Price Description
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Insights and Strategies Series
USD $4,697.00 Inspire best practice performance with up-to-date knowledge, insights and strategies from a range of business leaders ...
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Switch On - Everyone
from the series: Switch On Series
USD $275.00 This program provides the stimulus for everyone to re-evaluate their own thinking patterns and behaviors. It will help...
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Switch On - Respect
from the series: Switch On Series
USD $275.00 SWITCH ON RESPECT is aimed at helping everyone at all levels to maintain a respectful non-judgmental attitude. It is...
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Switch On Series
USD $935.00 The SWITCH ON SERIES has been created by psychologist Eve Ash to help people identify and change negative thinkin...
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Getting Motivated
USD $275.00 An animated series developed by psychologist Eve Ash to help people get motivated. Learn how to create a positive mind...
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Handling Anyone Difficult
USD $275.00 Steve teaches Carlos 6 key skills so problems don't escalate with difficult people. ...
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Mediating for Resolution
USD $275.00 Learn excellent skills for controlling respectful exchanges and facilitating solutions. ...
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Resolving Conflict
USD $275.00 A great program on essential skills for preventing and resolving conflict with best outcomes. ...
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Responding Thoughtfully
USD $275.00 Listen supportively by clarifying, reflecting, advising with care and probing (CRAP). ...
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Sharing Feedback
USD $275.00 Avoid defensiveness, be open to receiving and give specific balance feedback. ...
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Cutting Edge Communication Comedy Series 1-80
USD $7,920.00 COMEDY MAKES LEARNING FUN This comedy business series completed in 2016 was created by Psychologist Eve Ash and c...
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Apologizing Carefully
USD $275.00 Serena is inspired to apologize to Carol and wants a Sorry Day at Cutting Edge. They discuss different forms of sorry ...
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Building Relationships
USD $275.00 Marcus sets up a “speed socializing” exercise to give staff an insight into building long lasting relation...
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Ensuring a Respectful Workplace
USD $275.00 Serena is concerned that the culture lacks basic elements of respect. Some team members confront Carol about her racis...
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Listening Actively
USD $275.00 Carol tells Marcus he is not listening to her, so after agreeing to listen, Marcus is inspired to run a listening sess...
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Supporting Others
USD $275.00 Marcus creates an award for the most supportive employee of the month and challenges the team to be supportive, saying...
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Welcoming New People
USD $275.00 Sherry is new, but gets relegated to the bottom of the stairs, where she feels isolated and excluded from team activit...
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Developing Successful Mindsets
USD $275.00 Steve is dejected. Casey tries to cheer him up and Carol offers advice about being in the Negative Land of W. Carol te...
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Overcoming Disempowerment
USD $275.00 Marcus coaches Carol about respect after a complaint Michael has made against her. But when Michael asks Carol for fee...
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Bullying and Harassment
USD $495.00 Bullying, harassment and especially sexual harassment is unacceptable in any workplace. But many people don't r...
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Damage Control
USD $495.00 An excellent case study of a major product delivery disaster and a very angry client - all superbly managed by the accou...
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Dealing with Manipulative People
USD $275.00 Working with manipulative people can be difficult, as they have the ability to influence you or even exploit you. Psyc...
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Delegating and Empowering
from the series: Q&A Series
USD $275.00 For workplaces to function at their optimum, delegating and empowering are essential. In a very clear and concise way, ...
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Leadership Sins
USD $495.00 Leadership requires awareness, open communication and the ability to empower others. David makes several mistakes mana...
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Manager and Psychologist
from the series: Q&A Series
USD $275.00 A good manager needs an understanding of peoples behaviours. Not all people are the same, so the manager needs a rang...
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Managing Boundaries
USD $275.00 One very effective way of knowing how to handle conflicts (both overt and covert) at work is by understanding boundari...
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Open Communication & Teamwork
USD $495.00 Learn how to communicate effectively to achieve best results: • Promote open and honest communication • ...
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Personality Clash
USD $495.00 Anne and Kim are very different culturally and in their work styles. Kim is annoyed by Anne's attitude, insensitiv...
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Understanding Personality Differences
from the series: Q&A Series
USD $275.00 Personality differences are usually complex. Sometimes, they simply cannot be understood. Yet personality impacts in a ...
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Overcoming Personal Barriers to Diversity
USD $275.00 Just about every organisation is interested in diversity and has introduced policies and programs that support diversi...
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Developing Emotional Competence
USD $275.00 The concept of Emotional Intelligence has taken the world by storm. But what is it and how do you develop it? Get t...
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The Psychology of Saying Sorry
USD $275.00 Find out why people have such difficulty apologizing when something has gone wrong. Discover the benefits of apolog...
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Can We Talk?
USD $495.00 Marie wants to talk to fellow team member Claude about the problems caused by his late deliveries. But how does she st...
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7 Steps to Improving Communication
USD $275.00 Learn a simple, effective seven-step blueprint that can immediately improve communication skills. ...
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The Power of Empathy
USD $275.00 Discover the benefits of empathy. Learn techniques for getting out of the 'anger trap' and dealing with emotio...
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Hotlines Series
USD $1,980.00 Hotlines is an entertaining video-based training package for call centre staff developed by psychologist Eve Ash. It i...
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Management Skills Videoquiz
USD $275.00 An entertaining quiz to motivate managers and team leaders to improve the way they manage others. ...
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Building Trust
USD $275.00 Explains the importance of work relationships based on trust, and describes the "four Cs" of building it. ...
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Successful Leadership
USD $495.00 Effective leadership is an essential factor in achieving high performance. This video identifies key leadership qua...
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Communication Essentials Series
USD $1,452.00 Good communication is essential to an efficient and productive workplace. In today's flatter, team-focused organisa...
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Teamwork Essentials Series
USD $1,452.00 How can teams work better? How can they cope with change? What exactly is team building? What are the key communica...
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Performance Excellence Series
USD $1,782.00 In the same way that athletic coaches help their teams achieve Performance Excellence, workplace coaches need to he...
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Feedback Solutions Series
USD $1,452.00 Feedback Solutions is a complete training package designed to motivate people and provide them with the skills to g...
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People Skills Series
USD $3,740.00 This highly successful library of 20 videos has won 13 international awards for excellence and creativity. The Peop...
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Supervisory Styles
USD $275.00 Learn to choose the right style of supervision for the right situation. ...
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The New Supervisor
USD $275.00 Discover the challenges and opportunities awaiting the newly appointed supervisor....
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