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SUPERVISION: List of resources
Title & Format Description
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Insights and Strategies Series
Inspire best practice performance with up-to-date knowledge, insights and strategies from a range of business leaders ...
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Manage Hygiene Boundaries
Manage Hygiene Boundaries is a timely and engaging video for everyone to establish rules for hygiene and best practic...
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Professional Social Media
Professional Social Media is an engaging video featuring the team at Cutting Edge. Social media at work is a double-e...
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Surviving Stress and Anxiety
Surviving Stress and Anxiety is an engaging video from the Cutting Edge team that reminds everyone of the importance ...
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Preparing for Emergencies
Marcus sets up a dangerous evacuation drill with dire consequences. ...
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Breaking Bullying
Serena expects Marcus to stamp out bullying within his department. Marcus is shocked that bullying exists in his team,...
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Supervising Effectively
Supervision mistakes are being made - Marcus is vague, Carol bullies and gives poor feedback and Serena makes the fata...
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Supporting Others
Marcus creates an award for the most supportive employee of the month and challenges the team to be supportive, saying...
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Welcoming New People
Sherry is new, but gets relegated to the bottom of the stairs, where she feels isolated and excluded from team activit...
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Creating Positive Impressions
Carol greets new clients but struggles with their name pronunciation. Michael and Wendy are not welcoming, so Carol gi...
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Overcoming Disempowerment
Marcus coaches Carol about respect after a complaint Michael has made against her. But when Michael asks Carol for fee...
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Bullying and Harassment
Bullying, harassment and sexual harassment is unacceptable in any workplace. But many people don't realize when t...
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Damage Control
In Damage Control you will explore a case study of a product launch delivery disaster and a very angry client - all s...
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Delegating and Empowering
from the series: Q&A Series
Delegate and Empower is a course to help managers master the skills of delegation and empowerment. It's not uncom...
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Essentials for New Managers
from the series: Q&A Series
This is a course that will help managers or team leaders to be clear on their roles. In this course psychologists Eve...
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How to Develop Your People
Everyone needs a development plan with career goals, reviewed regularly. Psychologist Eve Ash provides some useful guide...
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Inspirational Leadership
Discover the behaviors, attitudes and strategies of outstanding leaders. With this training, your leaders will know h...
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Leadership Sins
Discover the sins that disempower staff. Learn how to open lines of communication between management and staff, demon...
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Manager and Psychologist
from the series: Q&A Series
This a course providing practical examples of people skills required by managers. Managers need to understand how to ...
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Personality Clash
Learn how to manage a team conflict through open discussion where feedback is welcomed and differences are discussed ...
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10 Steps to Flawless Appraisal Interviews
Performance appraisals are one of the most unpopular managerial tasks. Psychologist Peter Quarry gives ten practical t...
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6 Ways to Prevent Sloppy Work
In this program, Psychologists Eve Ash and Peter Quarry, discuss why some staff deliver substandard work and offer p...
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How to Manage & Motivate a Sales Team
Sales managers all need to implement the seven essential skills covered in this program to ensure the success of their...
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Coaching Challenges Series
In the real business world, coaching situations spring up all the time. The should be exciting opportunities for fe...
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Making Teams Work Brilliantly
Learn how to set clear directions, facilitate open communication, provide sound leadership and develop cooperation. ...
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Management Mastery Checklist
Discover what staff say about their managers and how you rate on an eight point checklist. Improve your rating. ...
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Managing a Mature Age Workforce
What is the impact of the decline of the 'baby boomers' in workplaces? Learn why companies must retain these workers. ...
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Management Skills Videoquiz
An entertaining quiz to motivate managers and team leaders to improve the way they manage others. ...
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Improving Environmental Performance
This video describes how organizations can improve their environmental performance in response to government, consu...
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Maintaining Continuous Motivation
In this video, discover why continuous motivation is essential for business success. Learn how to maintain it both...
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Managing Gen X'ers
This video examines Generation Xers (those born between the mid 60s and the mid 70s). Uncover what makes them ti...
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Successful Leadership
Effective leadership is an essential factor in achieving high performance. This video identifies key leadership qua...
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Sustainable Business
This video examines what environmental sustainability means to companies. Which organisations are doing well and w...
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Delegating & Prioritising
Learn techniques for setting priorities and delegating effectively. ...
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Leadership
Learn the characteristics of effective leaders and the behaviour required in today's workplaces. ...
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Performance Excellence Series
In the same way that athletic coaches help their teams achieve Performance Excellence, workplace coaches need to he...
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Feedback Solutions Series
Feedback Solutions is a complete training package designed to motivate people and provide them with the skills to g...
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Managing Performance
Practical advice explaining the steps to successful performance management. ...
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Supervisory Styles
Learn to choose the right style of supervision for the right situation. ...
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The New Supervisor
Discover the challenges and opportunities awaiting the newly appointed supervisor....
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Empowering People
from the series: People Skills Series
Uncover the secrets of how to get people motivated to take more initiative, be more responsible and reach their potent...
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Heather's Case
Heather is the youngest clerical worker in a project team. She is angry about other staff who are inconsiderate, messy...
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Ian's Case
Ian works in an art department. Lately his work has been sloppy, he makes long personal phone calls, he drinks and he ...
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Jude's Case
Jude is a conscientious researcher in a professional market research team. Her supervisor, George, wants her to be mor...
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Phil's Case
Phil works in despatch. Complaints about mistakes and late deliveries have prompted his supervisor, Kris, to talk to h...
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Solving the Problem
Part three of Peter Quarry's powerful three-step formula for improving performance. ...
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Solving Work Problems
Covers job planning, counselling, disciplining and communication skills for managers. ...
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The Improving Performance Series
A set of 8 programs to develop skills for managers to talk to staff about poor performance....
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What's Causing the Problem?
Part two of Peter Quarry's powerful three-step formula for improving performance. ...
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What's the Problem?
Part one of Peter Quarry's powerful three-step formula for improving performance. ...
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Mates, Martyrs & Masters
from the series: Funny Business Series
One of the common responsibilities of a manager or supervisor is getting things done through others. This task inv...
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