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GIVING FEEDBACK: List of resources
Title & Format Price Description
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Insights and Strategies Series
USD $4,697.00 Inspire best practice performance with up-to-date knowledge, insights and strategies from a range of business leaders ...
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Switch On - Assertiveness
from the series: Switch On Series
USD $275.00 SWITCH ON ASSERTIVENESS is aimed at helping everyone communicate effectively and assertively, respecting other people&...
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Switch On - Respect
from the series: Switch On Series
USD $275.00 SWITCH ON RESPECT is aimed at helping everyone at all levels to maintain a respectful non-judgmental attitude. It is...
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Handling Anyone Difficult
USD $275.00 Steve teaches Carlos 6 key skills so problems don't escalate with difficult people. ...
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Responding Thoughtfully
USD $275.00 Listen supportively by clarifying, reflecting, advising with care and probing (CRAP). ...
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Sharing Feedback
USD $275.00 Avoid defensiveness, be open to receiving and give specific balance feedback. ...
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Difficult Appraisal Situations
from the series: Q&A Series
USD $275.00 Appraisals can often be difficult, awkward or even totally ineffective. In this program from the Q&A series, Psycholog...
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Leadership Sins
USD $495.00 Leadership requires awareness, open communication and the ability to empower others. David makes several mistakes mana...
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Personality Clash
USD $495.00 Anne and Kim are very different culturally and in their work styles. Kim is annoyed by Anne's attitude, insensitiv...
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Recognition & Feedback
USD $495.00 Motivate people, develop skills and improve work performance: • Give immediate recognition and feedback • ...
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6 Ways to Prevent Sloppy Work
USD $275.00 In this program, Psychologists Eve Ash and Peter Quarry, discuss why some staff deliver substandard work and offer p...
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7 Ways to Handle a Difficult Boss
USD $275.00 Stop complaining and start working on solving the problem. Learn seven specific strategies to help with even the most...
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Can We Talk?
USD $495.00 Marie wants to talk to fellow team member Claude about the problems caused by his late deliveries. But how does she st...
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So You Agree With Me?
USD $495.00 Leon wants to talk to his manager about her leadership style (he, and the other team leaders, think she is too autocra...
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Dealing with the Unmotivated Employee
USD $275.00 Learn alternative strategies for staff motivation problems with this lively debate. ...
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Overcoming Negative Behaviors
USD $495.00 Dealing with negative and difficult people is one of the most stressful tasks in today's workplace. Learn p...
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Giving Feedback - Advanced Skills
USD $495.00 This video provides specific behavioural techniques for dealing with the four most common difficult situations enco...
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Giving Feedback - Basic Skills
USD $495.00 How do you give feedback to another person in the workplace? This video demonstrates how to structure the ...
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Discipline Interviewing
from the series: People Skills Series
USD $495.00 Disciplining poor performers should be done fairly and with adequate preparation and documentation. Learn the six key ...
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Giving Bad News
from the series: People Skills Series
USD $495.00 It is always difficult to communicate bad news. Redundancies and terminations are the hardest but there are also bu...
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Giving Personal Feedback
USD $275.00 Learn how to give feedback so that it gets the results you want. ...
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Handling Difficult People
from the series: People Skills Series
USD $495.00 Learn practical skills to deal with the know-all, the aggressive person, the joker, the complainer and the dodger. ...
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Heather's Case
USD $187.00 Heather is the youngest clerical worker in a project team. She is angry about other staff who are inconsiderate, messy...
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Ian's Case
USD $187.00 Ian works in an art department. Lately his work has been sloppy, he makes long personal phone calls, he drinks and he ...
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Jude's Case
USD $187.00 Jude is a conscientious researcher in a professional market research team. Her supervisor, George, wants her to be mor...
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Phil's Case
USD $187.00 Phil works in despatch. Complaints about mistakes and late deliveries have prompted his supervisor, Kris, to talk to h...
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Solving Work Problems
USD $187.00 Covers job planning, counselling, disciplining and communication skills for managers. ...
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Solving the Problem
USD $187.00 Part three of Peter Quarry's powerful three-step formula for improving performance. ...
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The Improving Performance Series
USD $880.00 A set of 8 programs to develop skills for managers to talk to staff about poor performance....
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What's Causing the Problem?
USD $187.00 Part two of Peter Quarry's powerful three-step formula for improving performance. ...
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What's the Problem?
USD $187.00 Part one of Peter Quarry's powerful three-step formula for improving performance. ...
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