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DIFFICULT CUSTOMERS & COMPLAINTS: List of resources
Title & Format Price Description
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08: Build Employability Skills
USD $275.00 Find ways to learn new skills, manage your emotions and speak impressively. ...
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Enhancing Service
USD $275.00 Listen to customers, build rapport and deminstrate you care by being efficient, knowledgeable and a problem solver. ...
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Handling Anyone Difficult
USD $275.00 Steve teaches Carlos 6 key skills so problems don't escalate with difficult people. ...
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Resolving Conflict
USD $275.00 A great program on essential skills for preventing and resolving conflict with best outcomes. ...
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Managing a Complainer
USD $275.00 Barney, a neighbor, is irate because his car is blocked in, and gets more angry to discover staff who do not speak Eng...
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