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PROBLEM SOLVING SKILLS: List of resources
Title & Format Price Description
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Insights and Strategies Series
USD $4,697.00 Inspire best practice performance with up-to-date knowledge, insights and strategies from a range of business leaders ...
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Peer Mediation
USD $275.00 Four young primary school students are encountering problems in the schoolyard. Peer mediators are assigned to help so...
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Handling Anyone Difficult
USD $275.00 Steve teaches Carlos 6 key skills so problems don't escalate with difficult people. ...
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Overcoming Setbacks
USD $275.00 When facing setbacks recognize when you feel stuck and move forward. ...
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Resolving Conflict
USD $275.00 A great program on essential skills for preventing and resolving conflict with best outcomes. ...
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Dealing with Manipulative People
USD $275.00 Working with manipulative people can be difficult, as they have the ability to influence you or even exploit you. Psyc...
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Open Communication & Teamwork
USD $495.00 Learn how to communicate effectively to achieve best results: • Promote open and honest communication • ...
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Personality Clash
USD $495.00 Anne and Kim are very different culturally and in their work styles. Kim is annoyed by Anne's attitude, insensitiv...
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Q&A Series
USD $1,496.00 A Series of 8 programs packed with practical strategies for improved workplace performance for staff and managers. An ...
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Understanding Personality Differences
from the series: Q&A Series
USD $275.00 Personality differences are usually complex. Sometimes, they simply cannot be understood. Yet personality impacts in a ...
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Handling Upset Customers
from the series: Hotlines Series
USD $275.00 One of the toughest challenges for a call centre operator is dealing with an upset and emotional customer. They have t...
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Handling Complaints
USD $275.00 Resolve problems and gain positive outcomes from difficult situations. ...
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Problem Solving and Initiative
USD $275.00 Learn about developing initiative and becoming more productive in finding solutions. ...
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