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COMMUNICATING EFFECTIVELY: List of resources
Title & Format Price Description
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Cutting Edge Basic English Series - 20 program set
USD $1,980.00 This ground-breaking Cutting Edge Basic English Series designed by psychologist Eve Ash and ESL expert Dr Fran Byr...
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Cutting Edge English at Work Series - 20 program set
USD $1,980.00 Special introductory price $1980! Normal catalog price $2640. These 20 groundbreaking programs combine psycholo...
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Prejudice and Discrimination
USD $275.00 Dion experiences prejudice and Casey is victim to mob mentality. ...
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Stereotyping and Diversity
USD $275.00 Marcus uses hat day to demonstrate stereotyping and Casey is in tears. ...
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01: Make A Great Impression
USD $275.00 Dress for success, be enthusiastic and introduce professionally. ...
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01: Meeting People
USD $275.00 Simple ways to say hello and goodbye, introduce yourself, and use the right body language. ...
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02: Communicate Effectively
USD $275.00 Project positively, listen and respect others and be clear and engaging. ...
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02: Family and friends
USD $275.00 Describe family members and talk about friends and relatives. ...
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03: Be Confident and Assertive
USD $275.00 Speak with confidence, overcome personal blocks and be assertive. ...
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03: Giving information
USD $275.00 Talk about yourself in more detail – ask for and give basic information. ...
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04: Set and Achieve Goals
USD $275.00 Be clear about your goals and steps to achieve them and persist. ...
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04: Thanks!
USD $275.00 Say thanks and no thanks in different ways and reply to other people when they thank you. ...
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05: Prioritize and Organize
USD $275.00 Plan for success, manage yourself efficiently, prioritize to get results. ...
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05: What do you do?
USD $275.00 Ask and talk about jobs – what you do and what other people do for work. ...
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06: A typical day
USD $275.00 Talk about what you do everyday, what you often do and what you never do. ...
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06: Contribute to the Team
USD $275.00 Speak at meetings, volunteer to help and collaborate with others. ...
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07: Appreciate Feedback
USD $275.00 Welcome feedback without defensiveness and continually improve. ...
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07: Where can we meet?
USD $275.00 Make suggestions about where and when to meet and give simple directions. ...
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08: Build Employability Skills
USD $275.00 Find ways to learn new skills, manage your emotions and speak impressively. ...
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08: What's happening?
USD $275.00 Talk about what people are doing right now. What is happening at the moment? ...
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09: Demonstrate Your Strengths
USD $275.00 Surprise people with knowledge, experience and self-awareness. ...
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09: Instructions and advice
USD $275.00 Give and follow simple commands and sets of instructions. ...
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10: Impress at Job Interviews
USD $275.00 Create a wow response by quality preparation and interview skills. ...
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10: You choose
USD $275.00 Choose from a number of possibilities  this one or that one, these ones or those ones. ...
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11: Asking for help
USD $275.00 Ask others for help, directly and indirectly, and say why you need help. ...
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12: How do you feel?
USD $275.00 Talk about your feelings and why you feel that way – how do you feel about family, friends, work, and vacations?...
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13: Let's go
USD $275.00 Make suggestions about what to do or where to go. Accept or refuse an invitation. ...
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14: How was your week?
USD $275.00 Talk about things that happened in the past – this morning, yesterday, last week, last month. ...
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15: Comparing
USD $275.00 Talk about what is the same and what is different – which is better, which is more important? ...
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16: Do you like them?
USD $275.00 Talk about what you like and what you dont like, and ask other people what they like. ...
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17: Be Careful
USD $275.00 Give warnings. Talk about what is safe or unsafe, and why. ...
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18: Chatting
USD $275.00 Chat with friends and people at work – what can you chat about; what questions could you ask? ...
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19: Can I help?
USD $275.00 Offer your help to other people – ask how you can help, ask what you can do. ...
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20: What are you going to do?
USD $275.00 Talk about plans for the future. What is going to happen – later today, tomorrow, next week, next year? ...
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Success at Work Series - 10 program set
USD $1,320.00 Special introductory price, all ten programs for only $1320! (Normal price will be $1870.) Learn key employabili...
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Success at Work Series Streaming Bundle
USD $2,400.00 Special Streaming Offer - 10 DVDs plus 1 year streaming only $2400! Learn key employability skills. Ten fun vide...
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Coaching New People
USD $275.00 This video is divided into chapters: 1. Help them settle in 2. Offer practical steps to build skills 3. Give time ...
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Handling the New Wave
USD $275.00 An amusing program about managing the expectations and behaviors of the newest recruits. ...
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Mediating for Resolution
USD $275.00 Learn excellent skills for controlling respectful exchanges and facilitating solutions. ...
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Overcoming Setbacks
USD $275.00 When facing setbacks recognize when you feel stuck and move forward. ...
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Resolving Conflict
USD $275.00 A great program on essential skills for preventing and resolving conflict with best outcomes. ...
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Responding Thoughtfully
USD $275.00 Listen supportively by clarifying, reflecting, advising with care and probing (CRAP). ...
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Transforming SILOS
USD $275.00 Avoid a closed fragmented culture and ensure caring, sharing and collaboration. ...
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Cutting Edge Communication Comedy Series 1-80
USD $7,920.00 COMEDY MAKES LEARNING FUN This comedy business series completed in 2016 was created by Psychologist Eve Ash and c...
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Apologizing Carefully
USD $275.00 Serena is inspired to apologize to Carol and wants a Sorry Day at Cutting Edge. They discuss different forms of sorry ...
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Appreciating Diversity
USD $275.00 Carol returns from vacation to find that Marcus has hired two non-English speakers, to develop diversity at work....
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Behaving Unprofessionally
USD $275.00 Various members of the team discuss what they see as unprofessional behavior. Cutting Edge Corporation has a Book of R...
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Building Relationships
USD $275.00 Marcus sets up a “speed socializing” exercise to give staff an insight into building long lasting relation...
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Creating a No-Blame Culture
USD $275.00 Carol creates an innovative Corporate Social Responsibility program that is trending on Twitter after a disastrous typ...
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Diffusing Anger
USD $275.00 Marcus runs a training session to help staff manager anger, and invites Serena as the anger management expert, which m...
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Ensuring a Respectful Workplace
USD $275.00 Serena is concerned that the culture lacks basic elements of respect. Some team members confront Carol about her racis...
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Explaining Skillfully
USD $275.00 The art of explaining concepts and information is covered in four key steps about engagement, structure, maintaining i...
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Facing Social Media
USD $275.00 Carol is concerned about excessive use of Facebook and Twitter at work, and initiates a social media policy, which Ser...
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Listening Actively
USD $275.00 Carol tells Marcus he is not listening to her, so after agreeing to listen, Marcus is inspired to run a listening sess...
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Making Decisions
USD $275.00 Serena questions the decision making process for the cutbacks. Instead of considering the weakest performer, Marcus ha...
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Managing a Complainer
USD $275.00 Barney, a neighbor, is irate because his car is blocked in, and gets more angry to discover staff who do not speak Eng...
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Negotiating for Results
USD $275.00 Steve and Paul Garrison negotiate a large contract to provide services to Paul’s company.  Steve wants to p...
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Presenting With Passion
USD $275.00 Carol runs a training session on overcoming fear and changing their presentations from BLAND to GRAND. Carol tells Ser...
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Staying Motivated at Work
USD $275.00 People describe what motivates and de-motivates them at work and Marcus uses gimmicks to present his motivational conc...
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Supporting Others
USD $275.00 Marcus creates an award for the most supportive employee of the month and challenges the team to be supportive, saying...
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Teaching Greetings
USD $275.00 Carlos needs training in reception skills. Carol is critical of his pronunciation and poor English, so she delegates t...
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Understanding Accountability
USD $275.00 Serena is appalled by lack of accountability and Marcus passes the task of remedying the situation to Carol, who calls...
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Welcoming New People
USD $275.00 Sherry is new, but gets relegated to the bottom of the stairs, where she feels isolated and excluded from team activit...
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Working Safely
USD $275.00 Risk taking and accidents are occurring at Cutting Edge. Safety awareness is the focus of a special training session M...
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Creating Positive Impressions
USD $275.00 Carol greets new clients but struggles with their name pronunciation. Michael and Wendy are not welcoming, so Carol gi...
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Developing Successful Mindsets
USD $275.00 Steve is dejected. Casey tries to cheer him up and Carol offers advice about being in the Negative Land of W. Carol te...
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Embracing New Ideas
USD $275.00 Marcus invites everyone to suggest innovations to enhance productivity and improve the culture. Junko and Alex compete...
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Overcoming Disempowerment
USD $275.00 Marcus coaches Carol about respect after a complaint Michael has made against her. But when Michael asks Carol for fee...
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Surviving Team Conflicts
USD $275.00 Carol mediates a dispute between Sanjay and Casey, who has a pet at work. Sanjay is aggressive while Casey is non-asse...
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