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COACHING & COUNSELLING: List of resources
Title & Format Price Description
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Insights and Strategies Series
USD $4,697.00 Inspire best practice performance with up-to-date knowledge, insights and strategies from a range of business leaders ...
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Switch On - Caring
from the series: Switch On Series
USD $275.00   SWITCH ON CARING is aimed at service staff, health care professionals and helpers in a wide range of industri...
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Switch On - Respect
from the series: Switch On Series
USD $275.00 SWITCH ON RESPECT is aimed at helping everyone at all levels to maintain a respectful non-judgmental attitude. It is...
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Switch On Series
USD $935.00 The SWITCH ON SERIES has been created by psychologist Eve Ash to help people identify and change negative thinkin...
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Coaching New People
USD $275.00 This video is divided into chapters: 1. Help them settle in 2. Offer practical steps to build skills 3. Give time ...
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Explaining Skillfully
USD $275.00 The art of explaining concepts and information is covered in four key steps about engagement, structure, maintaining i...
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Handling Tricky Appraisals
USD $275.00 Carol expects to be showered in praise at her forthcoming appraisal with Marcus, but is shocked to find Serena will be...
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Supervising Effectively
USD $275.00 Supervision mistakes are being made - Marcus is vague, Carol bullies and gives poor feedback and Serena makes the fata...
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Supporting Others
USD $275.00 Marcus creates an award for the most supportive employee of the month and challenges the team to be supportive, saying...
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Teaching Greetings
USD $275.00 Carlos needs training in reception skills. Carol is critical of his pronunciation and poor English, so she delegates t...
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Giving Hygiene Feedback
USD $275.00 The team becomes aware of Sanjay’s body odor, and subtle remarks don’t help. Alex tries an anonymous gift ...
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Surviving Team Conflicts
USD $275.00 Carol mediates a dispute between Sanjay and Casey, who has a pet at work. Sanjay is aggressive while Casey is non-asse...
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Difficult Appraisal Situations
from the series: Q&A Series
USD $275.00 Appraisals can often be difficult, awkward or even totally ineffective. In this program from the Q&A series, Psycholog...
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How to Develop Your People
USD $275.00 Everyone needs a development plan with career goals, reviewed regularly. Psychologist Eve Ash provides some useful guide...
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Recognition & Feedback
USD $495.00 Motivate people, develop skills and improve work performance: • Give immediate recognition and feedback • ...
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10 Steps to Flawless Appraisal Interviews
USD $275.00 Performance appraisals are one of the most unpopular managerial tasks. Psychologist Peter Quarry gives ten practical t...
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6 Ways to Prevent Sloppy Work
USD $275.00 In this program, Psychologists Eve Ash and Peter Quarry, discuss why some staff deliver substandard work and offer p...
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Conducting Successful Discipline Interviews
USD $275.00 Many managers are confused by the difference between a discipline interview and a counselling or coaching session. Psy...
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How to Manage & Motivate a Sales Team
USD $275.00 Sales managers all need to implement the seven essential skills covered in this program to ensure the success of their...
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Coaching Challenges Series
USD $1,452.00 In the real business world, coaching situations spring up all the time. The should be exciting opportunities for fe...
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Essential Counselling Skills
USD $275.00 Learn the three main types of counselling skills and how to develop them to increase interpersonal effectiveness. ...
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The Power of Empathy
USD $275.00 Discover the benefits of empathy. Learn techniques for getting out of the 'anger trap' and dealing with emotio...
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Career Coaching Skills
USD $275.00 In this video, discover why growing, developing and nurturing your people is one of the most important management func...
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Mentoring for Executives
USD $275.00 This video describes how executive mentoring should work. Learn the differences between internal and external ment...
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Situational Coaching
USD $275.00 This video explains a five-step approach to coaching and how to vary it according to the specific needs of employees a...
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Coaching
USD $275.00 Assess when to use coaching to improve performance, confidence and motivation. ...
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Counselling Poor Performers
USD $275.00 Use a six-step approach to help staff improve their standard of work. ...
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Mentoring
USD $275.00 Learn the essential skills required by both mentors and proteges. ...
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Performance Excellence Series
USD $1,782.00 In the same way that athletic coaches help their teams achieve Performance Excellence, workplace coaches need to he...
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Giving Feedback - Advanced Skills
USD $495.00 This video provides specific behavioural techniques for dealing with the four most common difficult situations enco...
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Giving Feedback - Basic Skills
USD $495.00 How do you give feedback to another person in the workplace? This video demonstrates how to structure the ...
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Giving Personal Feedback
USD $275.00 Learn how to give feedback so that it gets the results you want. ...
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Productive Counselling
from the series: People Skills Series
USD $495.00 Discover the major trap managers, team leaders and others fall into when counselling. Learn the difference bet...
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Coaching on the Job
from the series: People Skills Series
USD $495.00 This five step coaching technique will ensure that new tasks are clearly explained, understood and learned. ...
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The Improving Performance Series
USD $880.00 A set of 8 programs to develop skills for managers to talk to staff about poor performance....
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