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COMMUNICATING EFFECTIVELY: List of resources
Title & Format Price Description
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Insights and Strategies Series
USD $4,697.00 Inspire best practice performance with up-to-date knowledge, insights and strategies from a range of business leaders ...
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Cutting Edge Basic English Series - 20 program set
USD $1,980.00 This ground-breaking Cutting Edge Basic English Series designed by psychologist Eve Ash and ESL expert Dr Fran Byr...
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Cutting Edge English at Work Series - 20 program set
USD $1,980.00 Special introductory price $1980! Normal catalog price $2640. These 20 groundbreaking programs combine psycholo...
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Finding My Magic - Children's Rights Series
USD $99.00 Finding My Magic: Children's Rights Series is an animated series of 12 episodes for 4-11 year olds that teaches ch...
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Switch On - Assertiveness
from the series: Switch On Series
USD $275.00 SWITCH ON ASSERTIVENESS is aimed at helping everyone communicate effectively and assertively, respecting other people&...
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Switch On - Caring
from the series: Switch On Series
USD $275.00   SWITCH ON CARING is aimed at service staff, health care professionals and helpers in a wide range of industri...
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Switch On - Everyone
from the series: Switch On Series
USD $275.00 This program provides the stimulus for everyone to re-evaluate their own thinking patterns and behaviors. It will help...
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Switch On - Respect
from the series: Switch On Series
USD $275.00 SWITCH ON RESPECT is aimed at helping everyone at all levels to maintain a respectful non-judgmental attitude. It is...
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Switch On Series
USD $935.00 The SWITCH ON SERIES has been created by psychologist Eve Ash to help people identify and change negative thinkin...
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Finding My Magic - Introductory Series
USD $77.00 An animated series for 3-10 year olds  about three young friends - Catherine, Tom and Kate - who discover that wi...
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Finding My Magic - Series 2 Episode 10: Don't Exploit Me
A neighbour takes advantage of Catherine by getting her to do the paper rounds for her. When Catherine’s mother ...
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Finding My Magic - Series 2 Episode 11: Keep Me Safe
Kate is very upset and tells Catherine a secret about being hurt by her mum’s boyfriend. Catherine reminds Kate ...
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Finding My Magic - Series 2 Episode 12: Know My Rights
The children present class projects about the rights of children and Catherine tells the class about the Stolen Genera...
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Finding My Magic - Series 2 Episode 1: Let's Be Fair
Vin arrives from India and is initially treated unfairly because of his beginners English. The children learn about t...
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Finding My Magic - Series 2 Episode 2: Listen to Me
Catherine has a great idea for the redevelopment of school land. Catherine finds a way to have her idea heard and lear...
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Finding My Magic - Series 2 Episode 3: That's Private
Kate looks at Toms private diary but soon finds out how wrong that was. The children learn about the right to have th...
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Finding My Magic - Series 2 Episode 4: Don't Bully Me
Morko arrives at school and immediately targets Tom for bullying. Tom has help from his dad and teacher, and learns to...
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Finding My Magic - Series 2 Episode 5: Be At School
Kate is missing school to look after her younger brothers while her mother works. She tells her mother and her teacher...
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Finding My Magic - Series 2 Episode 6: What's Best for Me
Tom is struggling with maths and is upset when his parents arrange tutoring sessions that clash with soccer training. ...
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Finding My Magic - Series 2 Episode 7: Let's be Healthy
Kates teeth are hurting because of neglect and poor diet. Kate sees the dentist and learns about good dental care, he...
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Finding My Magic - Series 2 Episode 8: My Right to a Good Home
Morko is living in unacceptable conditions and Catherines mum, through her agency, helps Morkos dad to get back on t...
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Finding My Magic - Series 2 Episode 9: Respect My Beliefs
After having fun at Vins Holi celebration, the children are upset to hear about discrimination against Azras sister ...
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Getting Motivated
USD $275.00 An animated series developed by psychologist Eve Ash to help people get motivated. Learn how to create a positive mind...
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Boomerang
USD $495.00 Learn how to use the reciprocity urge to create happy customers and cooperative teams. ...
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Kangaroo
USD $275.00 Everyone wants to know how to be happy at work... Motivational session-starter on happiness at work and cari...
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Stereotyping and Diversity
USD $275.00 Marcus uses hat day to demonstrate stereotyping and Casey is in tears. ...
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01: Meeting People
USD $275.00 Simple ways to say hello and goodbye, introduce yourself, and use the right body language. ...
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02: Communicate Effectively
USD $275.00 Project positively, listen and respect others and be clear and engaging. ...
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02: Family and friends
USD $275.00 Describe family members and talk about friends and relatives. ...
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03: Giving information
USD $275.00 Talk about yourself in more detail – ask for and give basic information. ...
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04: Thanks!
USD $275.00 Say thanks and no thanks in different ways and reply to other people when they thank you. ...
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05: Prioritize and Organize
USD $275.00 Plan for success, manage yourself efficiently, prioritize to get results. ...
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05: What do you do?
USD $275.00 Ask and talk about jobs – what you do and what other people do for work. ...
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06: A typical day
USD $275.00 Talk about what you do everyday, what you often do and what you never do. ...
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07: Appreciate Feedback
USD $275.00 Welcome feedback without defensiveness and continually improve. ...
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07: Where can we meet?
USD $275.00 Make suggestions about where and when to meet and give simple directions. ...
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08: Build Employability Skills
USD $275.00 Find ways to learn new skills, manage your emotions and speak impressively. ...
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08: What's happening?
USD $275.00 Talk about what people are doing right now. What is happening at the moment? ...
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09: Demonstrate Your Strengths
USD $275.00 Surprise people with knowledge, experience and self-awareness. ...
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09: Instructions and advice
USD $275.00 Give and follow simple commands and sets of instructions. ...
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10: You choose
USD $275.00 Choose from a number of possibilities  this one or that one, these ones or those ones. ...
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11: Asking for help
USD $275.00 Ask others for help, directly and indirectly, and say why you need help. ...
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12: How do you feel?
USD $275.00 Talk about your feelings and why you feel that way – how do you feel about family, friends, work, and vacations?...
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13: Let's go
USD $275.00 Make suggestions about what to do or where to go. Accept or refuse an invitation. ...
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14: How was your week?
USD $275.00 Talk about things that happened in the past – this morning, yesterday, last week, last month. ...
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15: Comparing
USD $275.00 Talk about what is the same and what is different – which is better, which is more important? ...
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16: Do you like them?
USD $275.00 Talk about what you like and what you dont like, and ask other people what they like. ...
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17: Be Careful
USD $275.00 Give warnings. Talk about what is safe or unsafe, and why. ...
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18: Chatting
USD $275.00 Chat with friends and people at work – what can you chat about; what questions could you ask? ...
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19: Can I help?
USD $275.00 Offer your help to other people – ask how you can help, ask what you can do. ...
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20: What are you going to do?
USD $275.00 Talk about plans for the future. What is going to happen – later today, tomorrow, next week, next year? ...
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01. Greeting and Introducing
USD $275.00 Learn to introduce yourself and others, and use the correct possessive pronouns - my, his, her, our, your an...
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02. Saying Where People Are
USD $275.00 Learn the right preposition to say where people are and use the present continuous tense for actions in progress. ...
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03. Describing People
USD $275.00 Learn to describe people positively and negatively, and use regular and irregular comparatives and superlatives. ...
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04. Asking Questions
USD $275.00 Learn to ask for information, recognize rhetorical questions and use closed, open and statement questions to get quali...
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05. Saying What's Needed
USD $275.00 Learn to talk about what’s needed and how to use modal verbs such as have to, should and must cor...
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06. Giving Reasons
USD $275.00 Learn to give reasons using because and talk about past actions using irregular forms of the simple past tense. ...
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07. Describing Feelings
USD $275.00 Learn to express positive and negative feelings, and talk about habitual actions and events using the simple...
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08. Making Suggestions
USD $275.00 Learn the important skill of making suggestions and talk about future plans using going to. ...
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09. Talking About Rules
USD $275.00 Learn to understand and explain rules and use appropriate adverbs and quantifiers to talk about degree and frequency. ...
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10. Communicating Feedback
USD $275.00 Learn to give and receive feedback and talk about what has happened using the present perfect tense. ...
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11. Complaining and Criticizing
USD $275.00 Learn to recognize and express criticism and complaints and use the present perfect tense with periods of time. ...
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12. Clarifying and Explaining
USD $275.00 Learn to explain and clarify situations and ideas and use gerunds as the subject of the sentence. ...
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13. Agreeing and Disagreeing
USD $275.00 Learn to agree or disagree appropriately and use the first conditional to express possibilities. ...
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14. Discussing Responsibilities
USD $275.00 Learn how to explain responsibilities and use the second conditional to express possibilities. ...
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15. Giving Warnings
USD $275.00 Learn how to explain responsibilities and use the second conditional to express possibilities. ...
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16. Expressing Ideas and Attitudes
USD $275.00 Understand and discuss ideas and attitudes and improve your fluency using coordinating conjunctions - and, so&nbs...
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17. Apologizing
USD $275.00 Learn to apologize appropriately and identify verbs that take the infinitive –want, seem, attempt, demand, expec...
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18. Encouraging Others
USD $275.00 Learn ways to encourage others and check understanding using the correct question tags. ...
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19. Comparing and Contrasting
USD $275.00 Learn to compare and contrast people and situations and use what as the subject of the sentence rather than as a ...
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20. Considering Options
USD $275.00 Learn to discuss various options and improve your conversation skills using subordinating conjunctions. ...
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Overcoming Setbacks
USD $275.00 When facing setbacks recognize when you feel stuck and move forward. ...
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Resolving Conflict
USD $275.00 A great program on essential skills for preventing and resolving conflict with best outcomes. ...
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Responding Thoughtfully
USD $275.00 Listen supportively by clarifying, reflecting, advising with care and probing (CRAP). ...
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Cutting Edge Communication Comedy Series 1-80
USD $7,920.00 COMEDY MAKES LEARNING FUN This comedy business series completed in 2016 was created by Psychologist Eve Ash and c...
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Apologizing Carefully
USD $275.00 Serena is inspired to apologize to Carol and wants a Sorry Day at Cutting Edge. They discuss different forms of sorry ...
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Behaving Unprofessionally
USD $275.00 Various members of the team discuss what they see as unprofessional behavior. Cutting Edge Corporation has a Book of R...
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Building Relationships
USD $275.00 Marcus sets up a “speed socializing” exercise to give staff an insight into building long lasting relation...
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Ensuring a Respectful Workplace
USD $275.00 Serena is concerned that the culture lacks basic elements of respect. Some team members confront Carol about her racis...
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Listening Actively
USD $275.00 Carol tells Marcus he is not listening to her, so after agreeing to listen, Marcus is inspired to run a listening sess...
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Making Decisions
USD $275.00 Serena questions the decision making process for the cutbacks. Instead of considering the weakest performer, Marcus ha...
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Creating Positive Impressions
USD $275.00 Carol greets new clients but struggles with their name pronunciation. Michael and Wendy are not welcoming, so Carol gi...
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Developing Successful Mindsets
USD $275.00 Steve is dejected. Casey tries to cheer him up and Carol offers advice about being in the Negative Land of W. Carol te...
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Bullying and Harassment
USD $495.00 Bullying, harassment and especially sexual harassment is unacceptable in any workplace. But many people don't r...
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Difficult People and Situations Series
USD $1,452.00 A series of 4 outstanding dramatized DVDs - a must for every business!  Download Difficult People and Situatio...
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Leadership Sins
USD $495.00 Leadership requires awareness, open communication and the ability to empower others. David makes several mistakes mana...
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Managing Boundaries
USD $275.00 One very effective way of knowing how to handle conflicts (both overt and covert) at work is by understanding boundari...
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Open Communication & Teamwork
USD $495.00 Learn how to communicate effectively to achieve best results: • Promote open and honest communication • ...
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Passion for Service Excellence
USD $495.00 See the difference when people want to provide exceptional service: Be passionate about your work Make a posi...
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Personality Clash
USD $495.00 Anne and Kim are very different culturally and in their work styles. Kim is annoyed by Anne's attitude, insensitiv...
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Talking Up Your Business
USD $275.00 Peter Quarry interviews Carolyn Stafford, Director, connectmarket.com.au Peter Quarry and Carolyn Stafford, author of ...
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Understanding Personality Differences
from the series: Q&A Series
USD $275.00 Personality differences are usually complex. Sometimes, they simply cannot be understood. Yet personality impacts in a ...
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Overcoming Personal Barriers to Diversity
USD $275.00 Just about every organisation is interested in diversity and has introduced policies and programs that support diversi...
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10 Powerful Networking Skills
USD $275.00 Learn how to become more successful with your networking by implementing ten powerful skills. Discover whether you ...
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6 Ways To Build Rapport
USD $275.00 Learn useful ways for creating a bond and connection - regardless of whether you are in sales, service or any other ro...
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Developing Emotional Competence
USD $275.00 The concept of Emotional Intelligence has taken the world by storm. But what is it and how do you develop it? Get t...
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7 Steps to Improving Communication
USD $275.00 Learn a simple, effective seven-step blueprint that can immediately improve communication skills. ...
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Building Relationships
from the series: Hotlines Series
USD $275.00 Call centre operators are often the first and most important point of contact with the customer. They need to have...
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Communicating Clearly
from the series: Hotlines Series
USD $275.00 Staff in call centres need to learn to communicate clearly, especially if someone has difficulty understanding. ...
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Conveying a Professional Image
from the series: Hotlines Series
USD $275.00 People in call centres are the window into their organisation. They need to present a professional image over the phon...
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Communication Essentials Series
USD $1,452.00 Good communication is essential to an efficient and productive workplace. In today's flatter, team-focused organisa...
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Presentations Without Fear
USD $495.00 Making a presentation is frequently a task people dislike, but it is a part of business life. Whether it is convinc...
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Teenagers Guide To The Galaxy Series
USD $495.00 An outstanding Australian series to help develop communication skills. Developed by psychologist Eve Ash.   ...
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Being Assertive
from the series: People Skills Series
USD $495.00 Learn the difference between being aggressive, non-assertive and assertive. ...
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Communicating Without Words
from the series: People Skills Series
USD $495.00 Discover the five main ways in which people communicate non-verbally. Use this program as an introduction to body lang...
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Effective Listening
from the series: People Skills Series
USD $495.00 Learn the five key skills of effective listening - show interest, focus on the key issue, summarise and check, listen fo...
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Explaining Clearly
from the series: People Skills Series
USD $495.00 Whether conveying information, giving instructions, coaching or selling, the ability to explain clearly is a core comm...
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Public Speaking with Confidence
USD $275.00 Discover techniques to cope with nerves and make presentations interesting. ...
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Winning First Impressions
from the series: People Skills Series
USD $495.00 You don't get a second chance to make a first impression. Learn why first impressions are so important. Disc...
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Presenting to a Group
from the series: People Skills Series
USD $495.00 You can immediately improve your presentations, ensuring you never fail to inform or motivate. Learn the six f...
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