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MANAGEMENT SKILLS: List of resources
Title & Format Price Description
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Insights and Strategies Series
USD $4,697.00 Inspire best practice performance with up-to-date knowledge, insights and strategies from a range of business leaders ...
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Switch On - Caring
from the series: Switch On Series
USD $275.00   SWITCH ON CARING is aimed at service staff, health care professionals and helpers in a wide range of industri...
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Switch On - Respect
from the series: Switch On Series
USD $275.00 SWITCH ON RESPECT is aimed at helping everyone at all levels to maintain a respectful non-judgmental attitude. It is...
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Switch On Series
USD $935.00 The SWITCH ON SERIES has been created by psychologist Eve Ash to help people identify and change negative thinkin...
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Bread
USD $550.00 BREAD - Business Secrets of the Beechworth Bakery. HUGE PRICE REDUCTION! $1650 now just $550! A powerful and moti...
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Handling Anyone Difficult
USD $275.00 Steve teaches Carlos 6 key skills so problems don't escalate with difficult people. ...
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Handling the New Wave
USD $275.00 An amusing program about managing the expectations and behaviors of the newest recruits. ...
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Mediating for Resolution
USD $275.00 Learn excellent skills for controlling respectful exchanges and facilitating solutions. ...
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Resolving Conflict
USD $275.00 A great program on essential skills for preventing and resolving conflict with best outcomes. ...
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Cutting Edge Communication Comedy Series 1-80
USD $7,920.00 COMEDY MAKES LEARNING FUN This comedy business series completed in 2016 was created by Psychologist Eve Ash and c...
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Breaking Bullying
USD $275.00 Serena expects Marcus to stamp out bullying within his department. Marcus is shocked that bullying exists in his team,...
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De-Cluttering the Office
USD $275.00 Carol is on a mission to de-clutter the messy office so it’s tidy, motivating and safe. She implements a clean-d...
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Giving Managers Feedback
USD $275.00 Marcus offers Carol the unique opportunity to give some feedback to Serena and himself. Carol enjoys being direct and ...
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Making Decisions
USD $275.00 Serena questions the decision making process for the cutbacks. Instead of considering the weakest performer, Marcus ha...
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Planning and Organizing
USD $275.00 Serena discovers Marcus and Serena have not planned together for the upcoming conference when they each have different...
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Understanding Accountability
USD $275.00 Serena is appalled by lack of accountability and Marcus passes the task of remedying the situation to Carol, who calls...
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Welcoming New People
USD $275.00 Sherry is new, but gets relegated to the bottom of the stairs, where she feels isolated and excluded from team activit...
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Creating Positive Impressions
USD $275.00 Carol greets new clients but struggles with their name pronunciation. Michael and Wendy are not welcoming, so Carol gi...
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Giving Hygiene Feedback
USD $275.00 The team becomes aware of Sanjay’s body odor, and subtle remarks don’t help. Alex tries an anonymous gift ...
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Overcoming Disempowerment
USD $275.00 Marcus coaches Carol about respect after a complaint Michael has made against her. But when Michael asks Carol for fee...
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Surviving Team Conflicts
USD $275.00 Carol mediates a dispute between Sanjay and Casey, who has a pet at work. Sanjay is aggressive while Casey is non-asse...
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Understanding Financial Information
USD $275.00 If you find financial information and reports a bit difficult to understand, this is an ideal program to gain a basic u...
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Delegating and Empowering
from the series: Q&A Series
USD $275.00 For workplaces to function at their optimum, delegating and empowering are essential. In a very clear and concise way, ...
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Difficult People and Situations Series
USD $1,452.00 A series of 4 outstanding dramatized DVDs - a must for every business!  Download Difficult People and Situatio...
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Essentials for New Managers
from the series: Q&A Series
USD $275.00 Psychologists Eve Ash and Peter Quarry highlight the fact that very few newly promoted managers actually receive traini...
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How to Develop Your People
USD $275.00 Everyone needs a development plan with career goals, reviewed regularly. Psychologist Eve Ash provides some useful guide...
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Inspirational Leadership
USD $495.00 Discover the behaviours, attitudes and strategies of outstanding leaders: Lead by example Project your passio...
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Leadership Sins
USD $495.00 Leadership requires awareness, open communication and the ability to empower others. David makes several mistakes mana...
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Manager and Psychologist
from the series: Q&A Series
USD $275.00 A good manager needs an understanding of peoples behaviours. Not all people are the same, so the manager needs a rang...
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Negotiating With Suppliers
USD $275.00 Businesses need to negotiate more effectively with suppliers, not just on price. Psychologist Eve Ash reminds us to be...
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Outstanding Leadership
USD $275.00 Peter Quarry interviews Ann Sherry (AO) CEO, Carnival Australia Ann Sherry has broad leadership experience in both pr...
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Personality Clash
USD $495.00 Anne and Kim are very different culturally and in their work styles. Kim is annoyed by Anne's attitude, insensitiv...
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Q&A Series
USD $1,496.00 A Series of 8 programs packed with practical strategies for improved workplace performance for staff and managers. An ...
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Succession Planning
USD $275.00 Peter Quarry interviews Ann Sherry (AO) CEO, Carnival Australia In this program Ann Sherry discusses the purpose and pr...
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Understanding Personality Differences
from the series: Q&A Series
USD $275.00 Personality differences are usually complex. Sometimes, they simply cannot be understood. Yet personality impacts in a ...
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10 Steps to Flawless Appraisal Interviews
USD $275.00 Performance appraisals are one of the most unpopular managerial tasks. Psychologist Peter Quarry gives ten practical t...
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6 Ways to Prevent Sloppy Work
USD $275.00 In this program, Psychologists Eve Ash and Peter Quarry, discuss why some staff deliver substandard work and offer p...
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How to Manage & Motivate a Sales Team
USD $275.00 Sales managers all need to implement the seven essential skills covered in this program to ensure the success of their...
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Bullying Prevention: Employee Awareness and Response
from the series: Duty of Care Series
USD $495.00 This program provides essential OH&S training for all employees on the damaging impact of workplace bullying. Employees ...
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Bullying Prevention: Roles and Responsibilities for Supervisors and Managers
from the series: Duty of Care Series
USD $495.00 Managers have a legal duty to control workplace bullying. This program will assist your compliance by providing a step b...
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Coaching Challenges Series
USD $1,452.00 In the real business world, coaching situations spring up all the time. The should be exciting opportunities for fe...
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Introduction to Sexual Harassment for Supervisors and Managers - Industrial version
from the series: Duty of Care Series
USD $495.00 Essential information and guidelines for all Supervisors and Managers. Individuals and supervisors can be held personall...
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Introduction to Sexual Harassment for Supervisors and Managers - Office version
from the series: Duty of Care Series
USD $495.00 Essential information and guidelines for all Supervisors and Managers. Individuals and supervisors can be held personall...
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Making Teams Work Brilliantly
USD $275.00 Learn how to set clear directions, facilitate open communication, provide sound leadership and develop cooperation. ...
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Management Mastery Checklist
USD $275.00 Discover what staff say about their managers and how you rate on an eight point checklist. Improve your rating. ...
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Managing a Mature Age Workforce
USD $275.00 What is the impact of the decline of the 'baby boomers' in workplaces? Learn why companies must retain these workers. ...
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Management Skills Videoquiz
USD $275.00 An entertaining quiz to motivate managers and team leaders to improve the way they manage others. ...
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Leadership in a Time of Change
USD $275.00 This video examines what leaders should be doing in times of rapid, ongoing change. Find out how this differs from ...
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Maintaining Continuous Motivation
USD $275.00 In this video, discover why continuous motivation is essential for business success. Learn how to maintain it both...
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Managing Gen X'ers
USD $275.00 This video examines Generation Xers (those born between the mid 60s and the mid 70s). Uncover what makes them ti...
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Strategies for Change
USD $495.00 This video sets out the fundamental steps needed to move to high performance - benchmarking, developing a framework...
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Successful Leadership
USD $495.00 Effective leadership is an essential factor in achieving high performance. This video identifies key leadership qua...
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Delegating & Prioritising
USD $275.00 Learn techniques for setting priorities and delegating effectively. ...
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Leadership
USD $275.00 Learn the characteristics of effective leaders and the behaviour required in today's workplaces. ...
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Performance Excellence Series
USD $1,782.00 In the same way that athletic coaches help their teams achieve Performance Excellence, workplace coaches need to he...
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Managing Performance
USD $275.00 Practical advice explaining the steps to successful performance management. ...
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Supervisory Styles
USD $275.00 Learn to choose the right style of supervision for the right situation. ...
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The New Supervisor
USD $275.00 Discover the challenges and opportunities awaiting the newly appointed supervisor....
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Heather's Case
USD $187.00 Heather is the youngest clerical worker in a project team. She is angry about other staff who are inconsiderate, messy...
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Ian's Case
USD $187.00 Ian works in an art department. Lately his work has been sloppy, he makes long personal phone calls, he drinks and he ...
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Jude's Case
USD $187.00 Jude is a conscientious researcher in a professional market research team. Her supervisor, George, wants her to be mor...
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Phil's Case
USD $187.00 Phil works in despatch. Complaints about mistakes and late deliveries have prompted his supervisor, Kris, to talk to h...
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Solving Work Problems
USD $187.00 Covers job planning, counselling, disciplining and communication skills for managers. ...
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Solving the Problem
USD $187.00 Part three of Peter Quarry's powerful three-step formula for improving performance. ...
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What's Causing the Problem?
USD $187.00 Part two of Peter Quarry's powerful three-step formula for improving performance. ...
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What's the Problem?
USD $187.00 Part one of Peter Quarry's powerful three-step formula for improving performance. ...
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The Change Champions
USD $187.00 This video features Psychologist Peter Quarry and examines the essential attributes of effective change agents - those p...
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Mates, Martyrs & Masters
from the series: Funny Business Series
USD $99.00 One of the common responsibilities of a manager or supervisor is getting things done through others. This task inv...
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