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IMPROVING COMMUNICATION: List of resources
Title & Format Price Description
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Insights and Strategies Series
USD $4,697.00 Inspire best practice performance with up-to-date knowledge, insights and strategies from a range of business leaders ...
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Cutting Edge English at Work Series - 20 program set
USD $1,980.00 Special introductory price $1980! Normal catalog price $2640. These 20 groundbreaking programs combine psycholo...
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Switch On - Assertiveness
from the series: Switch On Series
USD $275.00 SWITCH ON ASSERTIVENESS is aimed at helping everyone communicate effectively and assertively, respecting other people&...
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Switch On - Everyone
from the series: Switch On Series
USD $275.00 This program provides the stimulus for everyone to re-evaluate their own thinking patterns and behaviors. It will help...
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Switch On - Respect
from the series: Switch On Series
USD $275.00 SWITCH ON RESPECT is aimed at helping everyone at all levels to maintain a respectful non-judgmental attitude. It is...
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Switch On - Service
from the series: Switch On Series
USD $275.00   SWITCH ON SERVICE is aimed at developing and maintaining positive service attitudes in all staff that provide...
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Switch On Series
USD $935.00 The SWITCH ON SERIES has been created by psychologist Eve Ash to help people identify and change negative thinkin...
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Getting Motivated
USD $275.00 An animated series developed by psychologist Eve Ash to help people get motivated. Learn how to create a positive mind...
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Peer Mediation
USD $275.00 Four young primary school students are encountering problems in the schoolyard. Peer mediators are assigned to help so...
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Teaching Literacy
USD $275.00 Learning to read and write can be fun! By identifying individual needs and implementing effective teaching methods, stu...
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Teaching Numeracy
USD $275.00 Maths is a numbers game - at least it can be! This program shows how to encourage students to learn and develop their n...
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01: Make A Great Impression
USD $275.00 Dress for success, be enthusiastic and introduce professionally. ...
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03: Be Confident and Assertive
USD $275.00 Speak with confidence, overcome personal blocks and be assertive. ...
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04: Set and Achieve Goals
USD $275.00 Be clear about your goals and steps to achieve them and persist. ...
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08: Build Employability Skills
USD $275.00 Find ways to learn new skills, manage your emotions and speak impressively. ...
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09: Demonstrate Your Strengths
USD $275.00 Surprise people with knowledge, experience and self-awareness. ...
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01. Greeting and Introducing
USD $275.00 Learn to introduce yourself and others, and use the correct possessive pronouns - my, his, her, our, your an...
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02. Saying Where People Are
USD $275.00 Learn the right preposition to say where people are and use the present continuous tense for actions in progress. ...
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03. Describing People
USD $275.00 Learn to describe people positively and negatively, and use regular and irregular comparatives and superlatives. ...
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04. Asking Questions
USD $275.00 Learn to ask for information, recognize rhetorical questions and use closed, open and statement questions to get quali...
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05. Saying What's Needed
USD $275.00 Learn to talk about what’s needed and how to use modal verbs such as have to, should and must cor...
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06. Giving Reasons
USD $275.00 Learn to give reasons using because and talk about past actions using irregular forms of the simple past tense. ...
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07. Describing Feelings
USD $275.00 Learn to express positive and negative feelings, and talk about habitual actions and events using the simple...
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08. Making Suggestions
USD $275.00 Learn the important skill of making suggestions and talk about future plans using going to. ...
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09. Talking About Rules
USD $275.00 Learn to understand and explain rules and use appropriate adverbs and quantifiers to talk about degree and frequency. ...
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10. Communicating Feedback
USD $275.00 Learn to give and receive feedback and talk about what has happened using the present perfect tense. ...
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11. Complaining and Criticizing
USD $275.00 Learn to recognize and express criticism and complaints and use the present perfect tense with periods of time. ...
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12. Clarifying and Explaining
USD $275.00 Learn to explain and clarify situations and ideas and use gerunds as the subject of the sentence. ...
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13. Agreeing and Disagreeing
USD $275.00 Learn to agree or disagree appropriately and use the first conditional to express possibilities. ...
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14. Discussing Responsibilities
USD $275.00 Learn how to explain responsibilities and use the second conditional to express possibilities. ...
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15. Giving Warnings
USD $275.00 Learn how to explain responsibilities and use the second conditional to express possibilities. ...
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16. Expressing Ideas and Attitudes
USD $275.00 Understand and discuss ideas and attitudes and improve your fluency using coordinating conjunctions - and, so&nbs...
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17. Apologizing
USD $275.00 Learn to apologize appropriately and identify verbs that take the infinitive –want, seem, attempt, demand, expec...
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18. Encouraging Others
USD $275.00 Learn ways to encourage others and check understanding using the correct question tags. ...
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19. Comparing and Contrasting
USD $275.00 Learn to compare and contrast people and situations and use what as the subject of the sentence rather than as a ...
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20. Considering Options
USD $275.00 Learn to discuss various options and improve your conversation skills using subordinating conjunctions. ...
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Handling Anyone Difficult
USD $275.00 Steve teaches Carlos 6 key skills so problems don't escalate with difficult people. ...
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Overcoming Setbacks
USD $275.00 When facing setbacks recognize when you feel stuck and move forward. ...
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Resolving Conflict
USD $275.00 A great program on essential skills for preventing and resolving conflict with best outcomes. ...
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Responding Thoughtfully
USD $275.00 Listen supportively by clarifying, reflecting, advising with care and probing (CRAP). ...
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Sharing Feedback
USD $275.00 Avoid defensiveness, be open to receiving and give specific balance feedback. ...
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Cutting Edge Communication Comedy Series 1-80
USD $7,920.00 COMEDY MAKES LEARNING FUN This comedy business series completed in 2016 was created by Psychologist Eve Ash and c...
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Apologizing Carefully
USD $275.00 Serena is inspired to apologize to Carol and wants a Sorry Day at Cutting Edge. They discuss different forms of sorry ...
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Appreciating Diversity
USD $275.00 Carol returns from vacation to find that Marcus has hired two non-English speakers, to develop diversity at work....
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Behaving Unprofessionally
USD $275.00 Various members of the team discuss what they see as unprofessional behavior. Cutting Edge Corporation has a Book of R...
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Building Relationships
USD $275.00 Marcus sets up a “speed socializing” exercise to give staff an insight into building long lasting relation...
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Creating a No-Blame Culture
USD $275.00 Carol creates an innovative Corporate Social Responsibility program that is trending on Twitter after a disastrous typ...
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Diffusing Anger
USD $275.00 Marcus runs a training session to help staff manager anger, and invites Serena as the anger management expert, which m...
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Ensuring a Respectful Workplace
USD $275.00 Serena is concerned that the culture lacks basic elements of respect. Some team members confront Carol about her racis...
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Explaining Skillfully
USD $275.00 The art of explaining concepts and information is covered in four key steps about engagement, structure, maintaining i...
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Facing Social Media
USD $275.00 Carol is concerned about excessive use of Facebook and Twitter at work, and initiates a social media policy, which Ser...
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Listening Actively
USD $275.00 Carol tells Marcus he is not listening to her, so after agreeing to listen, Marcus is inspired to run a listening sess...
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Negotiating for Results
USD $275.00 Steve and Paul Garrison negotiate a large contract to provide services to Paul’s company.  Steve wants to p...
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Teaching Greetings
USD $275.00 Carlos needs training in reception skills. Carol is critical of his pronunciation and poor English, so she delegates t...
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Understanding Accountability
USD $275.00 Serena is appalled by lack of accountability and Marcus passes the task of remedying the situation to Carol, who calls...
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Developing Successful Mindsets
USD $275.00 Steve is dejected. Casey tries to cheer him up and Carol offers advice about being in the Negative Land of W. Carol te...
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Surviving Team Conflicts
USD $275.00 Carol mediates a dispute between Sanjay and Casey, who has a pet at work. Sanjay is aggressive while Casey is non-asse...
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Bullying and Harassment
USD $495.00 Bullying, harassment and especially sexual harassment is unacceptable in any workplace. But many people don't r...
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Damage Control
USD $495.00 An excellent case study of a major product delivery disaster and a very angry client - all superbly managed by the accou...
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Dealing with Manipulative People
USD $275.00 Working with manipulative people can be difficult, as they have the ability to influence you or even exploit you. Psyc...
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Difficult People and Situations Series
USD $1,452.00 A series of 4 outstanding dramatized DVDs - a must for every business!  Download Difficult People and Situatio...
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Leadership Sins
USD $495.00 Leadership requires awareness, open communication and the ability to empower others. David makes several mistakes mana...
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Managing Boundaries
USD $275.00 One very effective way of knowing how to handle conflicts (both overt and covert) at work is by understanding boundari...
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Negotiating With Suppliers
USD $275.00 Businesses need to negotiate more effectively with suppliers, not just on price. Psychologist Eve Ash reminds us to be...
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Open Communication & Teamwork
USD $495.00 Learn how to communicate effectively to achieve best results: • Promote open and honest communication • ...
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Personality Clash
USD $495.00 Anne and Kim are very different culturally and in their work styles. Kim is annoyed by Anne's attitude, insensitiv...
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Understanding Personality Differences
from the series: Q&A Series
USD $275.00 Personality differences are usually complex. Sometimes, they simply cannot be understood. Yet personality impacts in a ...
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Overcoming Personal Barriers to Diversity
USD $275.00 Just about every organisation is interested in diversity and has introduced policies and programs that support diversi...
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Developing Emotional Competence
USD $275.00 The concept of Emotional Intelligence has taken the world by storm. But what is it and how do you develop it? Get t...
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Rewrite Your Relationships!
USD $29.95 How to turn your negative thoughts into positive scripts and create the relationships you want. . ...
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Rewrite Your Life!
USD $24.95 How to turn your negative thoughts into positive scripts and change your life. ...
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7 Steps to Improving Communication
USD $275.00 Learn a simple, effective seven-step blueprint that can immediately improve communication skills. ...
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Hotlines Series
USD $1,980.00 Hotlines is an entertaining video-based training package for call centre staff developed by psychologist Eve Ash. It i...
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Business Etiquette
USD $275.00 Learn how business etiquette can improve your dealings in all aspects of your business. ...
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Communication Essentials Series
USD $1,452.00 Good communication is essential to an efficient and productive workplace. In today's flatter, team-focused organisa...
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Teamwork Essentials Series
USD $1,452.00 How can teams work better? How can they cope with change? What exactly is team building? What are the key communica...
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Feedback Solutions Series
USD $1,452.00 Feedback Solutions is a complete training package designed to motivate people and provide them with the skills to g...
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Teenagers Guide To The Galaxy Series
USD $495.00 An outstanding Australian series to help develop communication skills. Developed by psychologist Eve Ash.   ...
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People Skills Series
USD $3,740.00 This highly successful library of 20 videos has won 13 international awards for excellence and creativity. The Peop...
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Hello Australia Series
USD $550.00 A Series for Learning English 10 episodes x 28 minutes each A series of ten TV programs to show how the English la...
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