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COMMUNICATION SKILLS: List of resources
Title & Format Description
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Cutting Edge English Package - DVD
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Cutting Edge English Package - Streaming
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Cutting Edge Basic English Series - 20 program set
This ground-breaking Cutting Edge Basic English Series designed by psychologist Eve Ash and ESL expert Dr Fran Byr...
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Cutting Edge English at Work Series - 20 program set
  Watch the Trailer ...
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Appreciate Diversity and Inclusion
Appreciate Diversity and Inclusion is a timely video that will engage participants as they watch the Cutting Edge tea...
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Calming a Complainer
The Calming a Complainer video provides skills to deal wth comlpainers professionally and calmly by examining an amus...
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Making Decisions and Choices
Making Decisions and Choices effectively is an important workplace skill. We constantly make choices, just to get thr...
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Professional Social Media
Professional Social Media is an engaging video featuring the team at Cutting Edge. Social media at work is a double-e...
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Success at Work: 02 Communicate Effectively
from the series: Success at Work Series
Project positively, listen and respect others and be clear and engaging. ...
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Success at Work: 03 Be Confident and Assertive
from the series: Success at Work Series
Speak with confidence, overcome personal blocks and be assertive. ...
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Success at Work: 04 Set and Achieve Goals
from the series: Success at Work Series
Be clear about your goals and steps to achieve them and persist. ...
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Success at Work: 06 Contribute to the Team
from the series: Success at Work Series
Speak at meetings, volunteer to help and collaborate with others. ...
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Success at Work: 07 Appreciate Feedback
from the series: Success at Work Series
Welcome feedback without defensiveness and continually improve. ...
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Success at Work: 09 Demonstrate Your Strengths
from the series: Success at Work Series
Surprise people with knowledge, experience and self-awareness. ...
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Pitching and Influencing
Tammy wants to learn to pitch so gets help from Carol. ...
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Prejudice and Discrimination
Dion experiences prejudice and Casey is victim to mob mentality. ...
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Stereotyping and Diversity
Marcus uses hat day to demonstrate stereotyping and Casey is in tears. ...
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Simple English 01 – Hello
Simple English 01 – Hello covers basic language for meeting and greeting people. It introduces the verb to be, ...
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Simple English Series - 20 program set
The Cutting Edge Simple English Series package was designed by psychologist Eve Ash, linguistics exper...
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Basic English 01 – Meeting People
'Basic English 01 – Meeting People is an entertaining course to help people improve their English by learni...
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Basic English 02 – Family and friends
Basic English 02 – Family and friends is an entertaining course to help people improve their English and confid...
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Basic English 03 – Giving information
Basic English 03 – Giving information is an entertaining course to help people improve their English by confide...
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Basic English 04 – Thanks!
Basic English 04 – Thanks! is an entertaining course to help people improve their English, and learn how to con...
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Basic English 05 – What do you do?
Basic English 05 – What do you do? is an entertaining course to help people improve their English, and learn to...
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Basic English 06 – A typical day
Basic English 06 – A typical day is an entertaining course to help people improve their English, and learn to t...
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Basic English 07 – Where can we meet?
Basic English 07 – Where can we meet? is an entertaining course to help people improve their English, and confi...
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Basic English 08 – What's happening?
Basic English 08 – What’s happening? is an entertaining course to help people improve their English, and ...
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Basic English 09 – Instructions and advice
Basic English 09 – Instructions and Advice is an entertaining course to help people improve their English, and ...
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Basic English 10 – You choose
Basic English 10 – You choose is an entertaining course to help people improve their English, and confidently t...
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Basic English 11 – Asking for help
Basic English 11 – Asking for help is an entertaining course to help people improve their English by confidentl...
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Basic English 12 – How do you feel?
Basic English 12 – How do you feel? is an entertaining course to help people improve their English by confident...
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Basic English 13 – Let's go
Basic English 13 – Let’s go is an entertaining course to help people improve their English, and confident...
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Basic English 14 – How was your week?
Basic English 14 – How was your week? is an entertaining course to help people improve their English, and talk ...
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Basic English 15 – Comparing
Basic English 15 – Comparing is an entertaining course to help people improve their English, and talk confident...
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Basic English 16 – Do you like them?
Basic English 16 – Do you like them? is an entertaining course to help people improve their English, and learn ...
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Basic English 17 – Be Careful
Basic English 17 – Be careful is an entertaining course to help people improve their English, and be able to gi...
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Basic English 18 – Chatting
Basic English 18 – Chatting is an entertaining course to help people improve their English, and learn to chat c...
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Basic English 19 – Can I help?
Basic English 19 – Can I help you? is an entertaining course to help people improve their English, to be able c...
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Basic English 20 – What are you going to do?
Basic English 20 – What are you going to do? is an entertaining course to help people improve their English, an...
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Success at Work Series
10 fresh videos to demonstrate essential employability skills Millennials can use to achieve success at your organiza...
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Resolving Conflict
A great program on essential skills for preventing and resolving conflict with best outcomes. ...
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Responding Thoughtfully
Listen supportively by clarifying, reflecting, advising with care and probing (CRAP). ...
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Cutting Edge Communication Comedy Series 1-80
COMEDY MAKES LEARNING FUN This comedy business series completed was created by Psychologist Eve Ash and comedienn...
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Apologizing Carefully
Serena is inspired to apologize to Carol and wants a Sorry Day at Cutting Edge. They discuss different forms of sorry ...
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Behaving Unprofessionally
Various members of the team discuss what they see as unprofessional behavior. Cutting Edge Corporation has a Book of R...
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Building Relationships
Marcus sets up a “speed socializing” exercise to give staff an insight into building long lasting relation...
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Creating a No-Blame Culture
Carol creates an innovative Corporate Social Responsibility program that is trending on Twitter after a disastrous typ...
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Diffusing Anger
Marcus runs a training session to help staff manager anger, and invites Serena as the anger management expert, which m...
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Ensuring a Respectful Workplace
Serena is concerned that the culture lacks basic elements of respect. Some team members confront Carol about her racis...
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Explaining Skillfully
The art of explaining concepts and information is covered in four key steps about engagement, structure, maintaining i...
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Listening Actively
Carol tells Marcus he is not listening to her, so after agreeing to listen, Marcus is inspired to run a listening sess...
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Presenting With Passion
Carol runs a training session on overcoming fear and changing their presentations from BLAND to GRAND. Carol tells Ser...
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Supporting Others
Marcus creates an award for the most supportive employee of the month and challenges the team to be supportive, saying...
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Teaching Greetings
Carlos needs training in reception skills. Carol is critical of his pronunciation and poor English, so she delegates t...
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Accepting Change
Marcus informs the team of an imminent change, but everyone is annoyed. Steve and Sanjay object to spending time bring...
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Creating Positive Impressions
Carol greets new clients but struggles with their name pronunciation. Michael and Wendy are not welcoming, so Carol gi...
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Developing Successful Mindsets
Steve is dejected. Casey tries to cheer him up and Carol offers advice about being in the Negative Land of W. Carol te...
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Embracing New Ideas
Marcus invites everyone to suggest innovations to enhance productivity and improve the culture. Junko and Alex compete...
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Surviving Team Conflicts
Carol mediates a dispute between Sanjay and Casey, who has a pet at work. Sanjay is aggressive while Casey is non-asse...
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