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PROBLEM SOLVING: List of resources
Title & Format Price Description
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Insights and Strategies Series
USD $4,697.00 Inspire best practice performance with up-to-date knowledge, insights and strategies from a range of business leaders ...
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Finding My Magic - Children's Rights Series
USD $99.00 Finding My Magic: Children's Rights Series is an animated series of 12 episodes for 4-11 year olds that teaches ch...
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Finding My Magic - Introductory Series
USD $77.00 An animated series for 3-10 year olds  about three young friends - Catherine, Tom and Kate - who discover that wi...
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Finding My Magic - Series 2 Episode 10: Don't Exploit Me
A neighbour takes advantage of Catherine by getting her to do the paper rounds for her. When Catherine’s mother ...
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Finding My Magic - Series 2 Episode 11: Keep Me Safe
Kate is very upset and tells Catherine a secret about being hurt by her mum’s boyfriend. Catherine reminds Kate ...
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Finding My Magic - Series 2 Episode 12: Know My Rights
The children present class projects about the rights of children and Catherine tells the class about the Stolen Genera...
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Finding My Magic - Series 2 Episode 1: Let's Be Fair
Vin arrives from India and is initially treated unfairly because of his beginners English. The children learn about t...
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Finding My Magic - Series 2 Episode 2: Listen to Me
Catherine has a great idea for the redevelopment of school land. Catherine finds a way to have her idea heard and lear...
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Finding My Magic - Series 2 Episode 3: That's Private
Kate looks at Toms private diary but soon finds out how wrong that was. The children learn about the right to have th...
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Finding My Magic - Series 2 Episode 4: Don't Bully Me
Morko arrives at school and immediately targets Tom for bullying. Tom has help from his dad and teacher, and learns to...
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Finding My Magic - Series 2 Episode 5: Be At School
Kate is missing school to look after her younger brothers while her mother works. She tells her mother and her teacher...
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Finding My Magic - Series 2 Episode 6: What's Best for Me
Tom is struggling with maths and is upset when his parents arrange tutoring sessions that clash with soccer training. ...
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Finding My Magic - Series 2 Episode 7: Let's be Healthy
Kates teeth are hurting because of neglect and poor diet. Kate sees the dentist and learns about good dental care, he...
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Finding My Magic - Series 2 Episode 8: My Right to a Good Home
Morko is living in unacceptable conditions and Catherines mum, through her agency, helps Morkos dad to get back on t...
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Finding My Magic - Series 2 Episode 9: Respect My Beliefs
After having fun at Vins Holi celebration, the children are upset to hear about discrimination against Azras sister ...
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Peer Mediation
USD $275.00 Four young primary school students are encountering problems in the schoolyard. Peer mediators are assigned to help so...
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Handling Anyone Difficult
USD $275.00 Steve teaches Carlos 6 key skills so problems don't escalate with difficult people. ...
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Mediating for Resolution
USD $275.00 Learn excellent skills for controlling respectful exchanges and facilitating solutions. ...
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Resolving Conflict
USD $275.00 A great program on essential skills for preventing and resolving conflict with best outcomes. ...
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Responding Thoughtfully
USD $275.00 Listen supportively by clarifying, reflecting, advising with care and probing (CRAP). ...
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Surviving Team Conflicts
USD $275.00 Carol mediates a dispute between Sanjay and Casey, who has a pet at work. Sanjay is aggressive while Casey is non-asse...
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Damage Control
USD $495.00 An excellent case study of a major product delivery disaster and a very angry client - all superbly managed by the accou...
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Dealing with Conflict Case Studies
USD $495.00 These four case studies taken from three programs by Ash Quarry, provide great discussion starters for workshops and t...
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Dealing with Manipulative People
USD $275.00 Working with manipulative people can be difficult, as they have the ability to influence you or even exploit you. Psyc...
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Duty of Care Series
USD $2,673.00 Essential training resources to ensure your people behave professionally and ethically. Includes workplace compliance to...
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Manager and Psychologist
from the series: Q&A Series
USD $275.00 A good manager needs an understanding of peoples behaviours. Not all people are the same, so the manager needs a rang...
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Managing Boundaries
USD $275.00 One very effective way of knowing how to handle conflicts (both overt and covert) at work is by understanding boundari...
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Managing Difficult Customers and Complaints
USD $275.00 Ideal for group training and self-development..with excellent workbook and handouts. Psychologist Peter Quarry and a ...
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Open Communication & Teamwork
USD $495.00 Learn how to communicate effectively to achieve best results: • Promote open and honest communication • ...
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Overcoming Objections
USD $275.00 Ideal for group training and self-development. With excellent workbook and handouts. Psychologist Peter Quarry and ...
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Personality Clash
USD $495.00 Anne and Kim are very different culturally and in their work styles. Kim is annoyed by Anne's attitude, insensitiv...
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Bullying Prevention: Employee Awareness and Response
from the series: Duty of Care Series
USD $495.00 This program provides essential OH&S training for all employees on the damaging impact of workplace bullying. Employees ...
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Bullying Prevention: Roles and Responsibilities for Supervisors and Managers
from the series: Duty of Care Series
USD $495.00 Managers have a legal duty to control workplace bullying. This program will assist your compliance by providing a step b...
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Introduction to Sexual Harassment for Supervisors and Managers - Industrial version
from the series: Duty of Care Series
USD $495.00 Essential information and guidelines for all Supervisors and Managers. Individuals and supervisors can be held personall...
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Introduction to Sexual Harassment for Supervisors and Managers - Office version
from the series: Duty of Care Series
USD $495.00 Essential information and guidelines for all Supervisors and Managers. Individuals and supervisors can be held personall...
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Introduction to Sexual Harassment in the Workplace - Industrial version
from the series: Duty of Care Series
USD $495.00 Essential training resources to ensure your people behave professionally and ethically. Download the Duty of Care Serie...
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Introduction to Sexual Harassment in the Workplace - Office version
from the series: Duty of Care Series
USD $495.00 An excellent introduction for all employees, contractors, supervisors and managers new to their role or experienced. Eve...
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Decision Making in Groups
USD $275.00 Learn the six most effective ways to make decisions. Prepare for team, task force, quality group or committee meetings...
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Handling Upset Customers
from the series: Hotlines Series
USD $275.00 One of the toughest challenges for a call centre operator is dealing with an upset and emotional customer. They have t...
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Solving Problems
from the series: Hotlines Series
USD $275.00 When faced with a problem staff need to clarify the issues clearly and constructively. They should be resourceful whe...
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Handling Complaints
USD $275.00 Resolve problems and gain positive outcomes from difficult situations. ...
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Problem Solving and Initiative
USD $275.00 Learn about developing initiative and becoming more productive in finding solutions. ...
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Coaching to Resolve Conflict
USD $495.00 This program will provide viewers with the knowledge and skills they need to coach others to resolve conflicts in t...
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The Improving Performance Series
USD $880.00 A set of 8 programs to develop skills for managers to talk to staff about poor performance....
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Duty of Care Series - Industrial Version - 7 Titles
USD $2,079.00 Essential training resources to ensure your people behave professionally and ethically. Includes workplace compliance to...
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Duty of Care Series - Office Version - 7 Titles
USD $2,079.00 Essential training resources to ensure your people behave professionally and ethically. Includes workplace compliance to...
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