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RECEPTION SKILLS: List of resources
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Title & Format | Price | Description | |
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Insights and Strategies Series
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AUD
$4,697.00
Buy Now
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Inspire best practice performance with up-to-date knowledge, insights and strategies from a range of business leaders ...
More...
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Switch On - Service
from the series:
Switch On Series
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AUD
$275.00
Buy Now
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SWITCH ON SERVICE is aimed at developing and maintaining positive service attitudes in all staff that provide service...
More...
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Switch On Series
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AUD
$935.00
Buy Now
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The SWITCH ON SERIES has been created by psychologist Eve Ash to help people identify and change negative thinki...
More...
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01. Greeting and Introducing
from the series:
Cutting Edge English at Work Series - 20 program set
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AUD
$275.00
Buy Now
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Learn to introduce yourself and others, and use the correct possessive pronouns - my, his, her, our, your an...
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02. Saying Where People Are
from the series:
Cutting Edge English at Work Series - 20 program set
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AUD
$275.00
Buy Now
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Learn the right preposition to say where people are and use the present continuous tense for actions in progress.
...
More...
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Coaching New People
from the series:
Cutting Edge Communication Comedy Series 1-80
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AUD
$275.00
Buy Now
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This video is divided into chapters:
1. Help them settle in
2. Offer practical steps to build skills
3. Give time ...
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Enhancing Service
from the series:
Cutting Edge Communication Comedy Series 1-80
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AUD
$275.00
Buy Now
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Listen to customers, build rapport and deminstrate you care by being efficient, knowledgeable and a problem solver.
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More...
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Teaching Greetings
from the series:
Cutting Edge Communication Comedy Series 1-80
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AUD
$275.00
Buy Now
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Carlos needs training in reception skills. Carol is critical of his pronunciation and poor English, so she delegates t...
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Passion for Service Excellence
from the series:
Workplace Excellence Series
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AUD
$495.00
Buy Now
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See the difference when people want to provide exceptional service:
Be passionate about your work
Make a posi...
More...
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Sales and Service Masterclass Series
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AUD
$1,496.00
Buy Now
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Ideal for group training and self-development..with excellent workbook and handouts.
Psychologist Peter Quarry hosts...
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10 Essential Reception Skills
from the series:
Take Away Training Series
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AUD
$275.00
Buy Now
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Learn the ten top reception skills, including professional presentation, dealing with multiple demands and visitors.
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More...
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Sales & Service Turn-Offs
from the series:
Take Away Training Series
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AUD
$275.00
Buy Now
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Identify the ten core principles of excellent service and what typically turns customers off.
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More...
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Business Etiquette
from the series:
Take Away Training Series
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AUD
$275.00
Buy Now
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Learn how business etiquette can improve your dealings in all aspects of your business.
...
More...
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Handling Complaints
from the series:
Take Away Training Series
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AUD
$275.00
Buy Now
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Resolve problems and gain positive outcomes from difficult situations.
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More...
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The Spirit of Service
from the series:
Take Away Training Series
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AUD
$275.00
Buy Now
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Learn behaviours that internal and external customers love, so you deliver excellent service.
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More...
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Being Assertive
from the series:
People Skills Series
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AUD
$495.00
Buy Now
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Learn the difference between being aggressive, non-assertive and assertive.
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More...
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Effective Listening
from the series:
People Skills Series
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AUD
$495.00
Buy Now
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Learn the five key skills of effective listening - show interest, focus on the key issue, summarise and check, listen fo...
More...
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Explaining Clearly
from the series:
People Skills Series
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AUD
$495.00
Buy Now
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Whether conveying information, giving instructions, coaching or selling, the ability to explain clearly is a core comm...
More...
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