Reception Skills List of Training Resources - Training Video | Training DVD | Management Training | Customer Service Training


RECEPTION SKILLS: List of resources
Title & Format	Price	Description

Insights and Strategies Series	AUD $4,697.00 Buy Now	Inspire best practice performance with up-to-date knowledge, insights and strategies from a range of business leaders ... More...

Switch On - Service from the series: Switch On Series	AUD $275.00 Buy Now	SWITCH ON SERVICE is aimed at developing and maintaining positive service attitudes in all staff that provide service... More...

Switch On Series	AUD $935.00 Buy Now	The SWITCH ON SERIES has been created by psychologist Eve Ash to help people identify and change negative thinki... More...

01. Greeting and Introducing from the series: Cutting Edge English at Work Series - 20 program set	AUD $275.00 Buy Now	Learn to introduce yourself and others, and use the correct possessive pronouns - my, his, her, our, your an... More...

02. Saying Where People Are from the series: Cutting Edge English at Work Series - 20 program set	AUD $275.00 Buy Now	Learn the right preposition to say where people are and use the present continuous tense for actions in progress. ... More...

Coaching New People from the series: Cutting Edge Communication Comedy Series 1-80	AUD $275.00 Buy Now	This video is divided into chapters: 1. Help them settle in 2. Offer practical steps to build skills 3. Give time ... More...

Enhancing Service from the series: Cutting Edge Communication Comedy Series 1-80	AUD $275.00 Buy Now	Listen to customers, build rapport and deminstrate you care by being efficient, knowledgeable and a problem solver. ... More...

Teaching Greetings from the series: Cutting Edge Communication Comedy Series 1-80	AUD $275.00 Buy Now	Carlos needs training in reception skills. Carol is critical of his pronunciation and poor English, so she delegates t... More...

Passion for Service Excellence from the series: Workplace Excellence Series	AUD $495.00 Buy Now	See the difference when people want to provide exceptional service: Be passionate about your work Make a posi... More...

Sales and Service Masterclass Series	AUD $1,496.00 Buy Now	Ideal for group training and self-development..with excellent workbook and handouts. Psychologist Peter Quarry hosts... More...

10 Essential Reception Skills from the series: Take Away Training Series	AUD $275.00 Buy Now	Learn the ten top reception skills, including professional presentation, dealing with multiple demands and visitors. ... More...

Sales & Service Turn-Offs from the series: Take Away Training Series	AUD $275.00 Buy Now	Identify the ten core principles of excellent service and what typically turns customers off. ... More...

Business Etiquette from the series: Take Away Training Series	AUD $275.00 Buy Now	Learn how business etiquette can improve your dealings in all aspects of your business. ... More...

Handling Complaints from the series: Take Away Training Series	AUD $275.00 Buy Now	Resolve problems and gain positive outcomes from difficult situations. ... More...

The Spirit of Service from the series: Take Away Training Series	AUD $275.00 Buy Now	Learn behaviours that internal and external customers love, so you deliver excellent service. ... More...

Being Assertive from the series: People Skills Series	AUD $495.00 Buy Now	Learn the difference between being aggressive, non-assertive and assertive. ... More...

Effective Listening from the series: People Skills Series	AUD $495.00 Buy Now	Learn the five key skills of effective listening - show interest, focus on the key issue, summarise and check, listen fo... More...

Explaining Clearly from the series: People Skills Series	AUD $495.00 Buy Now	Whether conveying information, giving instructions, coaching or selling, the ability to explain clearly is a core comm... More...