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RECEIVING FEEDBACK: List of resources
Title & Format Description
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Insights and Strategies Series
Inspire best practice performance with up-to-date knowledge, insights and strategies from a range of business leaders ...
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Boomerang
Learn how to use the reciprocity urge to create happy customers and cooperative teams. ...
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Success at Work: 07 Appreciate Feedback
from the series: Success at Work Series
Welcome feedback without defensiveness and continually improve. ...
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Sharing Feedback
Avoid defensiveness, be open to receiving and give specific balance feedback. ...
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Using Goals to GROW
Define goals and consider reality, obstacles, options and way forward. ...
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Ensuring a Respectful Workplace
Serena is concerned that the culture lacks basic elements of respect. Some team members confront Carol about her racis...
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Overcoming Disempowerment
Marcus coaches Carol about respect after a complaint Michael has made against her. But when Michael asks Carol for fee...
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Leadership Sins
Discover the sins that disempower staff. Learn how to open lines of communication between management and staff, demon...
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Personality Clash
Learn how to manage a team conflict through open discussion where feedback is welcomed and differences are discussed ...
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Recognition & Feedback
Motivate people, develop skills and improve work performance. Learn how to give immediate recognition and feedback, b...
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A Young Man Desperate To Impress
Mark is desperate to impress on a date, so he gets advice from his friend Sofia - who knows how to make a positive imp...
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Learning from Mistakes
Discover a simple three-step process for learning from mistakes and how to embed it into the culture of your organisat...
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Learning from 360 Degree Feedback
This video explains the common reactions people have to receiving 360 degree feedback. Get practical advice on how to...
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360 Degree Feedback
Learn how 360 degree feedback works and how you can improve with feedback from others. ...
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Coping With Change
Discover strategies and ideas to successfully cope with change. ...
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Preparing for your Appraisal
Evaluate your performance to ensure you get what you want out of the interview....
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Receiving Feedback - Advanced Skills
Not everyone is skilled at giving feedback. This places a greater emphasis on the "seeker" to handle the "giver" in...
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Receiving Feedback - Basic Skills
People are often embarrassed when receiving positive feedback. They can also be fearful and defensive when faced wi...
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The Psychology of Attraction
This video features Psychologist Peter Quarry and explores overcoming resistance and developing an attraction to change....
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