Supervision List of Training Resources - Training Video | Management Training | Customer Service Training


SUPERVISION: List of resources
Title & Format		Description

Insights and Strategies Series		Inspire best practice performance with up-to-date knowledge, insights and strategies from a range of business leaders ... More...

Manage Hygiene Boundaries from the series: Cutting Edge Communication Comedy Series 1-80		Manage Hygiene Boundaries is a timely and engaging video for everyone to establish rules for hygiene and best practic... More...

Professional Social Media from the series: Cutting Edge Communication Comedy Series 1-80		Professional Social Media is an engaging video featuring the team at Cutting Edge. Social media at work is a double-e... More...

Surviving Stress and Anxiety from the series: Cutting Edge Communication Comedy Series 1-80		Surviving Stress and Anxiety is an engaging video from the Cutting Edge team that reminds everyone of the importance ... More...

Preparing for Emergencies from the series: Cutting Edge Communication Comedy Series 1-80		Marcus sets up a dangerous evacuation drill with dire consequences. ... More...

Breaking Bullying from the series: Cutting Edge Communication Comedy Series 1-80		Serena expects Marcus to stamp out bullying within his department. Marcus is shocked that bullying exists in his team,... More...

Supervising Effectively from the series: Cutting Edge Communication Comedy Series 1-80		Supervision mistakes are being made - Marcus is vague, Carol bullies and gives poor feedback and Serena makes the fata... More...

Supporting Others from the series: Cutting Edge Communication Comedy Series 1-80		Marcus creates an award for the most supportive employee of the month and challenges the team to be supportive, saying... More...

Welcoming New People from the series: Cutting Edge Communication Comedy Series 1-80		Sherry is new, but gets relegated to the bottom of the stairs, where she feels isolated and excluded from team activit... More...

Creating Positive Impressions from the series: Cutting Edge Communication Comedy Series 1-80		Carol greets new clients but struggles with their name pronunciation. Michael and Wendy are not welcoming, so Carol gi... More...

Overcoming Disempowerment from the series: Cutting Edge Communication Comedy Series 1-80		Marcus coaches Carol about respect after a complaint Michael has made against her. But when Michael asks Carol for fee... More...

Bullying and Harassment from the series: Difficult People and Situations Series		Bullying, harassment and sexual harassment is unacceptable in any workplace. But many people don't realize when t... More...

Damage Control from the series: Difficult People and Situations Series		In Damage Control you will explore a case study of a product launch delivery disaster and a very angry client - all s... More...

Delegating and Empowering from the series: Q&A Series		Delegate and Empower is a course to help managers master the skills of delegation and empowerment. It's not uncom... More...

Essentials for New Managers from the series: Q&A Series		This is a course that will help managers or team leaders to be clear on their roles. In this course psychologists Eve... More...

How to Develop Your People from the series: Take Away Training Series		Everyone needs a development plan with career goals, reviewed regularly. Psychologist Eve Ash provides some useful guide... More...

Inspirational Leadership from the series: Workplace Excellence Series		Discover the behaviors, attitudes and strategies of outstanding leaders. With this training, your leaders will know h... More...

Leadership Sins from the series: Difficult People and Situations Series		Discover the sins that disempower staff. Learn how to open lines of communication between management and staff, demon... More...

Manager and Psychologist from the series: Q&A Series		This a course providing practical examples of people skills required by managers. Managers need to understand how to ... More...

Personality Clash from the series: Difficult People and Situations Series		Learn how to manage a team conflict through open discussion where feedback is welcomed and differences are discussed ... More...

10 Steps to Flawless Appraisal Interviews from the series: Take Away Training Series		Performance appraisals are one of the most unpopular managerial tasks. Psychologist Peter Quarry gives ten practical t... More...

6 Ways to Prevent Sloppy Work from the series: Take Away Training Series		In this program, Psychologists Eve Ash and Peter Quarry, discuss why some staff deliver substandard work and offer p... More...

How to Manage & Motivate a Sales Team from the series: Take Away Training Series		Sales managers all need to implement the seven essential skills covered in this program to ensure the success of their... More...

Coaching Challenges Series		In the real business world, coaching situations spring up all the time. The should be exciting opportunities for fe... More...

Making Teams Work Brilliantly from the series: Take Away Training Series		Learn how to set clear directions, facilitate open communication, provide sound leadership and develop cooperation. ... More...

Management Mastery Checklist from the series: Take Away Training Series		Discover what staff say about their managers and how you rate on an eight point checklist. Improve your rating. ... More...

Managing a Mature Age Workforce from the series: Take Away Training Series		What is the impact of the decline of the 'baby boomers' in workplaces? Learn why companies must retain these workers. ... More...

Management Skills Videoquiz		An entertaining quiz to motivate managers and team leaders to improve the way they manage others. ... More...

Improving Environmental Performance from the series: Learning a la Carte Series		This video describes how organizations can improve their environmental performance in response to government, consu... More...

Maintaining Continuous Motivation from the series: Learning a la Carte Series		In this video, discover why continuous motivation is essential for business success. Learn how to maintain it both... More...

Managing Gen X'ers from the series: Learning a la Carte Series		This video examines Generation Xers (those born between the mid 60s and the mid 70s). Uncover what makes them ti... More...

Successful Leadership from the series: Creating a High Performance Workplace Series		Effective leadership is an essential factor in achieving high performance. This video identifies key leadership qua... More...

Sustainable Business from the series: Learning a la Carte Series		This video examines what environmental sustainability means to companies. Which organisations are doing well and w... More...

Delegating & Prioritising from the series: Take Away Training Series		Learn techniques for setting priorities and delegating effectively. ... More...

Leadership from the series: Take Away Training Series		Learn the characteristics of effective leaders and the behaviour required in today's workplaces. ... More...

Performance Excellence Series		In the same way that athletic coaches help their teams achieve Performance Excellence, workplace coaches need to he... More...

Feedback Solutions Series		Feedback Solutions is a complete training package designed to motivate people and provide them with the skills to g... More...

Managing Performance from the series: Take Away Training Series		Practical advice explaining the steps to successful performance management. ... More...

Supervisory Styles from the series: Take Away Training Series		Learn to choose the right style of supervision for the right situation. ... More...

The New Supervisor from the series: Take Away Training Series		Discover the challenges and opportunities awaiting the newly appointed supervisor.... More...

Empowering People from the series: People Skills Series		Uncover the secrets of how to get people motivated to take more initiative, be more responsible and reach their potent... More...

Heather's Case from the series: The Improving Performance Series		Heather is the youngest clerical worker in a project team. She is angry about other staff who are inconsiderate, messy... More...

Ian's Case from the series: The Improving Performance Series		Ian works in an art department. Lately his work has been sloppy, he makes long personal phone calls, he drinks and he ... More...

Jude's Case from the series: The Improving Performance Series		Jude is a conscientious researcher in a professional market research team. Her supervisor, George, wants her to be mor... More...

Phil's Case from the series: The Improving Performance Series		Phil works in despatch. Complaints about mistakes and late deliveries have prompted his supervisor, Kris, to talk to h... More...

Solving the Problem from the series: The Improving Performance Series		Part three of Peter Quarry's powerful three-step formula for improving performance. ... More...

Solving Work Problems from the series: The Improving Performance Series		Covers job planning, counselling, disciplining and communication skills for managers. ... More...

The Improving Performance Series		A set of 8 programs to develop skills for managers to talk to staff about poor performance.... More...

What's Causing the Problem? from the series: The Improving Performance Series		Part two of Peter Quarry's powerful three-step formula for improving performance. ... More...

What's the Problem? from the series: The Improving Performance Series		Part one of Peter Quarry's powerful three-step formula for improving performance. ... More...

Mates, Martyrs & Masters from the series: Funny Business Series		One of the common responsibilities of a manager or supervisor is getting things done through others. This task inv... More...