FEEDBACK: List of resources
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Insights and Strategies Series
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Inspire best practice performance with up-to-date knowledge, insights and strategies from a range of business leaders ...
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Coaching and Mentoring New People
from the series:
Cutting Edge Communication Comedy Series 1-80
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Coaching and Mentoring New People is all about managers providing professional development and personal support for n...
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Success at Work: 07 Appreciate Feedback
from the series:
Success at Work Series
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Welcome feedback without defensiveness and continually improve.
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Sharing Feedback
from the series:
Cutting Edge Communication Comedy Series 1-80
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Avoid defensiveness, be open to receiving and give specific balance feedback.
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Handling Tricky Appraisals
from the series:
Cutting Edge Communication Comedy Series 1-80
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Carol expects to be showered in praise at her forthcoming appraisal with Marcus, but is shocked to find Serena will be...
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Recognition & Feedback
from the series:
Workplace Excellence Series
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Motivate people, develop skills and improve work performance. Learn how to give immediate recognition and feedback, b...
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10 Steps to Flawless Appraisal Interviews
from the series:
Take Away Training Series
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Performance appraisals are one of the most unpopular managerial tasks. Psychologist Peter Quarry gives ten practical t...
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6 Ways to Prevent Sloppy Work
from the series:
Take Away Training Series
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In this program, Psychologists Eve Ash and Peter Quarry, discuss why some staff deliver substandard work and offer p...
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How to Mentor
from the series:
Take Away Training Series
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In this program, Psychologists Eve Ash and Peter Quarry, discuss strategies for successful mentoring. The role of a ...
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Can We Talk?
from the series:
Coaching Challenges Series
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Marie wants to talk to fellow team member Claude about the problems caused by his late deliveries. But how does she st...
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So You Agree With Me?
from the series:
Coaching Challenges Series
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Leon wants to talk to his manager about her leadership style (he, and the other team leaders, think she is too autocra...
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Why Are We Stuck?
from the series:
Coaching Challenges Series
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Martin is Kim's mentor. He has been getting frustrated with her because even though she is highly intelligent, she ...
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Learning from 360 Degree Feedback
from the series:
Learning a la Carte Series
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This video explains the common reactions people have to receiving 360 degree feedback. Get practical advice on how to...
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Rewarding Performance
from the series:
Creating a High Performance Workplace Series
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Organisations need to recognise and reward individual, team and organisational achievements.
This video sets...
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360 Degree Feedback
from the series:
Take Away Training Series
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Learn how 360 degree feedback works and how you can improve with feedback from others.
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Reinventing Appraisals Series
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Performance appraisal schemes frequently suffer from bad reputations. On the other hand, performance management pla...
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Coaching to Build Skills
from the series:
Performance Excellence Series
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Discover an effective approach that can be used to build all types of skills, including technical, task-related sk...
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Feedback Solutions Series
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Feedback Solutions is a complete training package designed to motivate people and provide them with the skills to g...
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Giving Feedback - Advanced Skills
from the series:
Feedback Solutions Series
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This video provides specific behavioural techniques for dealing with the four most common difficult situations enco...
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Giving Feedback - Basic Skills
from the series:
Feedback Solutions Series
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How do you give feedback to another person in the workplace?
This video demonstrates how to structure the ...
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Receiving Feedback - Advanced Skills
from the series:
Feedback Solutions Series
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Not everyone is skilled at giving feedback. This places a greater emphasis on the "seeker" to handle the "giver" in...
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Receiving Feedback - Basic Skills
from the series:
Feedback Solutions Series
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People are often embarrassed when receiving positive feedback. They can also be fearful and defensive when faced wi...
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Discipline Interviewing
from the series:
People Skills Series
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Disciplining poor performers should be done fairly and with adequate preparation and documentation. Learn the six key ...
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Giving Personal Feedback
from the series:
Take Away Training Series
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Learn how to give feedback so that it gets the results you want.
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Heather's Case
from the series:
The Improving Performance Series
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Heather is the youngest clerical worker in a project team. She is angry about other staff who are inconsiderate, messy...
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Ian's Case
from the series:
The Improving Performance Series
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Ian works in an art department. Lately his work has been sloppy, he makes long personal phone calls, he drinks and he ...
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Jude's Case
from the series:
The Improving Performance Series
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Jude is a conscientious researcher in a professional market research team. Her supervisor, George, wants her to be mor...
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Phil's Case
from the series:
The Improving Performance Series
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Phil works in despatch. Complaints about mistakes and late deliveries have prompted his supervisor, Kris, to talk to h...
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Solving the Problem
from the series:
The Improving Performance Series
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Part three of Peter Quarry's powerful three-step formula for improving performance.
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Solving Work Problems
from the series:
The Improving Performance Series
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Covers job planning, counselling, disciplining and communication skills for managers.
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The Improving Performance Series
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A set of 8 programs to develop skills for managers to talk to staff about poor performance....
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What's Causing the Problem?
from the series:
The Improving Performance Series
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Part two of Peter Quarry's powerful three-step formula for improving performance.
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What's the Problem?
from the series:
The Improving Performance Series
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Part one of Peter Quarry's powerful three-step formula for improving performance.
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