Emotional Intelligence List of Training Resources - Training Video | Management Training | Customer Service Training


EMOTIONAL INTELLIGENCE: List of resources
Title & Format		Description

Switch On - Assertiveness from the series: Switch On Series		Switch on Assertiveness demonstrates a simple approach based on the notion of ‘scripts’ or ‘message... More...

Switch On - Caring from the series: Switch On Series		Switch on Caring shows you can develop positive caring thinking patterns and behaviors. People in the caring professi... More...

Switch On - Everyone from the series: Switch On Series		Switch on Everyone demonstrates a simple approach based on the notion of ‘scripts’ or ‘messages&rsq... More...

Switch On - Managers from the series: Switch On Series		Switch on Managers shows you can develop effective thinking patterns and behaviors to improve your leadership and man... More...

Switch On - Respect from the series: Switch On Series		The Switch on Respect course provides the stimulus for everyone to develop respectful thinking patterns and behaviors... More...

Switch On - Staff from the series: Switch On Series		This program provides the stimulus for everyone to re-evaluate their own thinking patterns and behaviors. It will hel... More...

Switch On Series		The SWITCH ON SERIES has been created by psychologist Eve Ash to help people identify and change negative thinki... More...

Getting Motivated		An animated series developed by psychologist Eve Ash to help people get motivated. Learn how to create a positive min... More...

Success at Work: 03 Be Confident and Assertive from the series: Success at Work Series		Speak with confidence, overcome personal blocks and be assertive. ... More...

Boosting Emotional Intelligence from the series: Cutting Edge Communication Comedy Series 1-80		Accolade Global Film Competition Award 2015 Best Shorts Competition Award 2015 Steve and Sam facili... More...

Prejudice and Discrimination from the series: Cutting Edge Communication Comedy Series 1-80		Dion experiences prejudice and Casey is victim to mob mentality. ... More...

Stereotyping and Diversity from the series: Cutting Edge Communication Comedy Series 1-80		Marcus uses hat day to demonstrate stereotyping and Casey is in tears. ... More...

Handling Anyone Difficult from the series: Cutting Edge Communication Comedy Series 1-80		Steve teaches Carlos 6 key skills so problems don't escalate with difficult people. ... More...

Overcoming Setbacks from the series: Cutting Edge Communication Comedy Series 1-80		When facing setbacks recognize when you feel stuck and move forward. ... More...

Resolving Conflict from the series: Cutting Edge Communication Comedy Series 1-80		A great program on essential skills for preventing and resolving conflict with best outcomes. ... More...

Responding Thoughtfully from the series: Cutting Edge Communication Comedy Series 1-80		Listen supportively by clarifying, reflecting, advising with care and probing (CRAP). ... More...

Apologizing Carefully from the series: Cutting Edge Communication Comedy Series 1-80		Serena is inspired to apologize to Carol and wants a Sorry Day at Cutting Edge. They discuss different forms of sorry ... More...

Behaving Unprofessionally from the series: Cutting Edge Communication Comedy Series 1-80		Various members of the team discuss what they see as unprofessional behavior. Cutting Edge Corporation has a Book of R... More...

Building Relationships from the series: Cutting Edge Communication Comedy Series 1-80		Marcus sets up a “speed socializing” exercise to give staff an insight into building long lasting relation... More...

Developing Successful Mindsets from the series: Cutting Edge Communication Comedy Series 1-80		Steve is dejected. Casey tries to cheer him up and Carol offers advice about being in the Negative Land of W. Carol te... More...

Surviving Team Conflicts from the series: Cutting Edge Communication Comedy Series 1-80		Carol mediates a dispute between Sanjay and Casey, who has a pet at work. Sanjay is aggressive while Casey is non-asse... More...

Dealing with Manipulative People from the series: Take Away Training Series		Working with manipulative people can be difficult, as they have the ability to influence you or even exploit you. Psyc... More...

Managing Boundaries from the series: Take Away Training Series		One very effective way of knowing how to handle conflicts (both overt and covert) at work is by understanding boundari... More...

Understanding Personality Differences from the series: Q&A Series		This is a course that reinforces how teams benefit from diversity. Personality issues can pose some of the biggest ch... More...

Overcoming Personal Barriers to Diversity from the series: Take Away Training Series		Just about every organisation is interested in diversity and has introduced policies and programs that support diversi... More...

10 Powerful Networking Skills from the series: Take Away Training Series		Learn how to become more successful with your networking by implementing ten powerful skills. Discover whether you ... More...

Developing Emotional Competence from the series: Take Away Training Series		The concept of Emotional Intelligence has taken the world by storm. But what is it and how do you develop it? Get t... More...

7 Steps to Improving Communication from the series: Take Away Training Series		Learn a simple, effective seven-step blueprint that can immediately improve communication skills. ... More...

Emotional Intelligence from the series: Learning a la Carte Series		This video explains the concept of Emotional Intelligence and how it can help managers and leaders to improve their... More...