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POOR PERFORMERS: List of resources
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Insights and Strategies Series
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Inspire best practice performance with up-to-date knowledge, insights and strategies from a range of business leaders ...
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Sharing Feedback
from the series:
Cutting Edge Communication Comedy Series 1-80
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Avoid defensiveness, be open to receiving and give specific balance feedback.
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Using Goals to GROW
from the series:
Cutting Edge Communication Comedy Series 1-80
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Define goals and consider reality, obstacles, options and way forward.
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Difficult Appraisal Situations
from the series:
Q&A Series
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This is a course that reinforces how teams benefit from diversity. Personality issues can pose some of the biggest ch...
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Understanding Personality Differences
from the series:
Q&A Series
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This is a course that reinforces how teams benefit from diversity. Personality issues can pose some of the biggest ch...
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6 Ways to Prevent Sloppy Work
from the series:
Take Away Training Series
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In this program, Psychologists Eve Ash and Peter Quarry, discuss why some sta ff deliver substandard work and o ffer p...
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Conducting Successful Discipline Interviews
from the series:
Take Away Training Series
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Many managers are confused by the di fference between a discipline interview and a counselling or coaching session. Psy...
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Coaching Challenges Series
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In the real business world, coaching situations spring up all the time. The should be exciting opportunities for fe...
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Dealing with the Unmotivated Employee
from the series:
Take Away Training Series
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Learn alternative strategies for staff motivation problems with this lively debate.
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Counselling Poor Performers
from the series:
Take Away Training Series
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Use a six-step approach to help staff improve their standard of work.
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Coaching to Develop Motivation
from the series:
Performance Excellence Series
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Discover why giving advice doesn't always help people to perform better at work. This results-oriented video demonstra...
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Giving Feedback - Advanced Skills
from the series:
Feedback Solutions Series
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This video provides specific behavioural techniques for dealing with the four most common difficult situations enco...
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Giving Feedback - Basic Skills
from the series:
Feedback Solutions Series
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How do you give feedback to another person in the workplace?
This video demonstrates how to structure the ...
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Discipline Interviewing
from the series:
People Skills Series
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Disciplining poor performers should be done fairly and with adequate preparation and documentation. Learn the six key ...
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Productive Counselling
from the series:
People Skills Series
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Discover the major trap managers, team leaders and others fall into when counselling.
Learn the difference bet...
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Heather's Case
from the series:
The Improving Performance Series
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Heather is the youngest clerical worker in a project team. She is angry about other staff who are inconsiderate, messy...
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Ian's Case
from the series:
The Improving Performance Series
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Ian works in an art department. Lately his work has been sloppy, he makes long personal phone calls, he drinks and he ...
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Jude's Case
from the series:
The Improving Performance Series
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Jude is a conscientious researcher in a professional market research team. Her supervisor, George, wants her to be mor...
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Phil's Case
from the series:
The Improving Performance Series
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Phil works in despatch. Complaints about mistakes and late deliveries have prompted his supervisor, Kris, to talk to h...
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Solving the Problem
from the series:
The Improving Performance Series
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Part three of Peter Quarry's powerful three-step formula for improving performance.
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Solving Work Problems
from the series:
The Improving Performance Series
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Covers job planning, counselling, disciplining and communication skills for managers.
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The Improving Performance Series
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A set of 8 programs to develop skills for managers to talk to staff about poor performance....
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What's Causing the Problem?
from the series:
The Improving Performance Series
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Part two of Peter Quarry's powerful three-step formula for improving performance.
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What's the Problem?
from the series:
The Improving Performance Series
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Part one of Peter Quarry's powerful three-step formula for improving performance.
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