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NEGOTIATION SKILLS: List of resources
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Handling Anyone Difficult
from the series:
Cutting Edge Communication Comedy Series 1-80
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Steve teaches Carlos 6 key skills so problems don't escalate with difficult people.
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Resolving Conflict
from the series:
Cutting Edge Communication Comedy Series 1-80
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A great program on essential skills for preventing and resolving conflict with best outcomes.
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Negotiating for Results
from the series:
Cutting Edge Communication Comedy Series 1-80
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Steve and Paul Garrison negotiate a large contract to provide services to Paul’s company. Steve wants to p...
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Managing Difficult Customers and Complaints
from the series:
Sales and Service Masterclass Series
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Ideal for group training and self-development..with excellent workbook and handouts.
Psychologist Peter Quarry and a ...
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Overcoming Objections
from the series:
Sales and Service Masterclass Series
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Ideal for group training and self-development. With excellent workbook and handouts.
Psychologist Peter Quarry and ...
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Preparing Your Business Case
from the series:
Learning a la Carte Series
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Eve Ash interviews Suzanne Dvorak CEO, Marie Stopes International.
Many managers and employees often need to prepar...
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Team Negotiations
from the series:
Learning a la Carte Series
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In this video, learn why more and more negotiations are being conducted by teams, rather than individuals. Uncover...
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The Process of Negotiation
from the series:
Learning a la Carte Series
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Everybody spends a significant proportion of their time negotiating with others. In this video, an international ex...
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Coaching to Resolve Conflict
from the series:
Performance Excellence Series
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This program will provide viewers with the knowledge and skills they need to coach others to resolve conflicts in t...
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Mediating Disputes
from the series:
People Skills Series
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Learn a step-by-step method for resolving disputes, personality clashes and other conflicts.
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