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AGGRESSION & ABUSE: List of resources
Title & Format		Description

Switch On Series		The SWITCH ON SERIES has been created by psychologist Eve Ash to help people identify and change negative thinki... More...

Getting Motivated		An animated series developed by psychologist Eve Ash to help people get motivated. Learn how to create a positive min... More...

Managing Aggression in the Workplace from the series: Take Away Training Series		This program explores how to prevent aggression at work and how to reduce risk and/or manage it when it happens. A mus... More...

Dealing with Abusive & Threatening Calls from the series: Take Away Training Series		Discover the six skills for managing angry, abusive and threatening callers and how to end a call professionally. ... More...

Managing Anger & Abuse from the series: Hotlines Series		When customers are angry it is important to deal with them effectively and professionally. ... More...

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