COUNSELLING: List of resources
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Insights and Strategies Series
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Inspire best practice performance with up-to-date knowledge, insights and strategies from a range of business leaders ...
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How to Develop Your People
from the series:
Take Away Training Series
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Everyone needs a development plan with career goals, reviewed regularly. Psychologist Eve Ash provides some useful guide...
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6 Ways to Prevent Sloppy Work
from the series:
Take Away Training Series
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In this program, Psychologists Eve Ash and Peter Quarry, discuss why some staff deliver substandard work and offer p...
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Conducting Successful Discipline Interviews
from the series:
Take Away Training Series
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Many managers are confused by the difference between a discipline interview and a counselling or coaching session. Psy...
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How to Mentor
from the series:
Take Away Training Series
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In this program, Psychologists Eve Ash and Peter Quarry, discuss strategies for successful mentoring. The role of a ...
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What's Really Going On?
from the series:
Coaching Challenges Series
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Dana has noticed a change in Brad's performance. Previously a star performer, he is doing the minimum necessary. He ag...
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Essential Counselling Skills
from the series:
Take Away Training Series
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Learn the three main types of counselling skills and how to develop them to increase interpersonal effectiveness.
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The Power of Empathy
from the series:
Take Away Training Series
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Discover the benefits of empathy. Learn techniques for getting out of the 'anger trap' and dealing with emotio...
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Counselling Poor Performers
from the series:
Take Away Training Series
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Use a six-step approach to help staff improve their standard of work.
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Coaching to Develop Motivation
from the series:
Performance Excellence Series
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Discover why giving advice doesn't always help people to perform better at work. This results-oriented video demonstra...
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Productive Counselling
from the series:
People Skills Series
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Discover the major trap managers, team leaders and others fall into when counselling.
Learn the difference bet...
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Heather's Case
from the series:
The Improving Performance Series
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Heather is the youngest clerical worker in a project team. She is angry about other staff who are inconsiderate, messy...
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Ian's Case
from the series:
The Improving Performance Series
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Ian works in an art department. Lately his work has been sloppy, he makes long personal phone calls, he drinks and he ...
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Jude's Case
from the series:
The Improving Performance Series
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Jude is a conscientious researcher in a professional market research team. Her supervisor, George, wants her to be mor...
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Phil's Case
from the series:
The Improving Performance Series
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Phil works in despatch. Complaints about mistakes and late deliveries have prompted his supervisor, Kris, to talk to h...
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Solving the Problem
from the series:
The Improving Performance Series
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Part three of Peter Quarry's powerful three-step formula for improving performance.
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Solving Work Problems
from the series:
The Improving Performance Series
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Covers job planning, counselling, disciplining and communication skills for managers.
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The Improving Performance Series
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A set of 8 programs to develop skills for managers to talk to staff about poor performance....
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What's Causing the Problem?
from the series:
The Improving Performance Series
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Part two of Peter Quarry's powerful three-step formula for improving performance.
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What's the Problem?
from the series:
The Improving Performance Series
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Part one of Peter Quarry's powerful three-step formula for improving performance.
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