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NEGOTIATION & INFLUENCING: List of resources
Title & Format Description
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Insights and Strategies Series
Inspire best practice performance with up-to-date knowledge, insights and strategies from a range of business leaders ...
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How to Mediate Conflicts
How to Mediate Conflicts is a powerful skill that every leader should master. Team members can also benefit from lear...
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Handling Anyone Difficult
Steve teaches Carlos 6 key skills so problems don't escalate with difficult people. ...
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Resolving Conflict
A great program on essential skills for preventing and resolving conflict with best outcomes. ...
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Negotiating for Results
Steve and Paul Garrison negotiate a large contract to provide services to Paul’s company.  Steve wants to p...
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Dealing with Conflict Case Studies
These four case studies taken from three programs by Ash Quarry, provide great discussion starters for workshops and t...
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Managing Difficult Customers and Complaints
Ideal for group training and self-development..with excellent workbook and handouts. Psychologist Peter Quarry and a ...
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Preparing Your Business Case
Eve Ash interviews Suzanne Dvorak CEO, Marie Stopes International. Many managers and employees often need to prepar...
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How to Sell A New Idea
Learn ten easy steps to present new ideas successfully to teams, managers, clients, media or investors. ...
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Influencing Senior Managers
This video is for those with a proposal, special project (or merely a good idea), who want to influence senior manager...
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Team Negotiations
In this video, learn why more and more negotiations are being conducted by teams, rather than individuals. Uncover...
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The Process of Negotiation
Everybody spends a significant proportion of their time negotiating with others. In this video, an international ex...
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Exercising Personal Power
Within organizations people at all levels are needing to rely more on personal persuasion to get things done rather th...
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Overcoming Negative Behaviors
Dealing with negative and difficult people is one of the most stressful tasks in today's workplace. Learn p...
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Assertive With Adults
Learn to clearly and assertively negotiate with teachers, parents and other adults to achieve satisfying outcomes. ...
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Influencing Others
from the series: People Skills Series
Within organisations people at all levels are needing to rely more on personal persuasive skills to get things done...
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