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Giving Managers Feedback
Duration: 8 Minutes
Synopsis

Marcus offers Carol the unique opportunity to give some feedback to Serena and himself. Carol enjoys being direct and damming, and Serena is taken aback. Marcus invites the team to give feedback to Carol in a group. She presumes her team loves her and will be glowing, but everyone except Casey has some critical feedback about Carol’s leadership an communication style.

Marcus is pleased to invite open feedback. Carol enjoys a unique opportunity to give some feedback to her managers. She is excited at the prospect of pointing out some of their shortcomings. And when Carol gives feedback to her nemesis, Serena, she doesn’t hold back on criticism and attitude. Serena is taken aback. Marcus invites the team to give feedback to Carol in a group. She presumes her team loves her and will be glowing, but everyone except Casey has some critical feedback that is not all good news. 

Key Learning Points

“Great managers seek feedback and are open to change. Give your manager feedback to help them improve.”

GIVE EFFECTIVE FEEDBACK TO MANAGERS

Don't accept situations that are not working
INSTEAD: Offer suggestions for positive change

Don't avoid giving your manager feedback
INSTEAD: Give positive and constructive feedback

Don't be vague or emotional
INSTEAD: Provide specific factual examples

Don't give up if nothing changes
INSTEAD: Explain concerns and agree on actions
 

WARNING - These videos are designed to provoke discussion and response. They are contemporary, fast paced, short, character driven TV style comedies that take a new approach to reaching today's learners. By laughing, discussing, sharing outrage, reacting to the behaviors on screen, we can use these strong feelings and thoughts to develop a clearer shared view of how we want to behave, how we manage these situations, and how we want our team to behave and respond.

Psychological Rationale to Learning The producer, psychologist Eve Ash, has created this specific comedy approach to engage learners who are a media saturated generation that increasingly report being uninspired, unchallenged and bored by traditional or outdated training videos. Eve wanted to create a series that people want to see more of, want to discuss and then refer to when similar occasions arise at work- but with shared insight.

Whilst some people find them insensitive or outrageous, the vast majority of viewers and users have found them refreshing, stimulating and great for getting energy and enthusiasm back into learning. They can of course be coupled them with other programs like the SWITCH ON series, or WORKPLACE EXCELLENCE.

Recommended Audiences
  • All staff
Distributed in the following format(s)
  • DVD
Available in the following language(s)
  • English
Media Type
 Video Recording
Presentation Style
  • Drama
  • Comedy
STOCK CODE
CEC15
ISBN
9781921910159
Published
Melbourne, Australia
Filming location
Los Angeles, USA
Release year
2012
Copyright owner
Seven Dimensions
Publisher
Seven Dimensions