Casey and Sam demonstrate skills, but best negotiators are Carol and Steve.

You dont have to be born with negotiation skills, but it helps to know how these can be improved. Steve suggests knowing your bottom line position but also knowing what to give way on and by how much. Serena and Marcus practice negotiating on another the wild Cutting Edge initiative: Bidet Day. Sam negotiateshis employment contract with Casey, who accedes to all his demands. Carol by contrast is tough when Sam negotiates with her. At all times, Steve advises staying positive and assured, even when the outcome is not all that youd hoped for.

"Determine what’s most important to you both. Work together to achieve that result"

NEGOTIATE FOR SUCCESS

Don’t overlook preparation
INSTEAD: Determine your position

Don’t bully or overreact
INSTEAD: Listen positively and acknowledge

Don’t assume it will be unpleasant
INSTEAD: Engage, enjoy, give and take

Don’t beg, plead or threaten
INSTEAD: Stay positive and resilient

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