Video  Finder
Understanding Body Language
This title is part of the Take Away Training Series
Duration: 15 minutes
Synopsis
Learn to interpret non-verbal behaviour when selling, making presentations, coaching or managing conflict.
Key Learning Points

Be aware of your own body language:

  • Practice observing yourself
  • Ask for feedback
  • Consciously change body language

Learn to read others' body language:

  • Be careful when interpreting others' body language - easy to interpret smiles at good news (happy); ambiguous - frowning at a presentation (annoyed, confused, unsure?)
  • Check your interpretation
  • Respond to the body language message

Body language for presentations:

  • They're staring - but are they interested?

Body language for selling:

  • The importance of checking

Body language for conflict:

  • Breaking the spiral

Becoming more expressive:

  • Don't be false
  • Focus on specific situations
  • Practice specific body language skills (changing voice tone)
  • Check the impact of what you're doing
Package Description
DVD
Recommended Audiences
  • Managers
  • All staff
Distributed in the following format(s)
  • DVD
Available in the following language(s)
  • English
Media Type
 Video Recording
Presentation Style
  • Interview
STOCK CODE
TAT75
ISBN
9781925287400
Published
Melbourne
Filming location
Australia
Release year
2001
Remastered year
2006
Copyright owner
ClickView
Publisher
Seven Dimensions