Video  Finder
Dealing With Conflict
This title is part of the People Skills Series
Duration: 12 minutes
Synopsis
Conflicts at work waste an enormous amount of time and energy. In this video see practical examples of five different styles of dealing with conflict. Discover your own natural style of handling conflict.
Key Learning Points
The five ways of dealing with conflict:
  1. Ignoring
  2. Giving in
  3. Win/lose
  4. Split the difference
  5. Co-operation
Learning Outcomes
The five ways of dealing with conflict:
  1. Be able to describe the five main ways of dealing with conflict, as well as the main advantages and disadvantages of each
  2. Have received structured feedback on their own preferred style of dealing with conflict
  3. Have discussed the use of the co-operative style of dealing with conflict
Package Description
DVD and PDF workbook on disc.
Recommended Audiences
  • All staff
Distributed in the following format(s)
  • DVD
Available in the following language(s)
  • English
Media Type
 Video Recording
Presentation Style
  • Drama
STOCK CODE
PSKILLS17
ISBN
9781875645404
Published
Melbourne
Filming location
Australia
Release year
1993
Remastered year
2007
Copyright owner
ClickView
Publisher
Seven Dimensions