Empowering Others List of Training Resources - Training Video | Management Training | Customer Service Training


EMPOWERING OTHERS: List of resources
Title & Format		Description

Insights and Strategies Series		Inspire best practice performance with up-to-date knowledge, insights and strategies from a range of business leaders ... More...

Switch On - Caring from the series: Switch On Series		Switch on Caring shows you can develop positive caring thinking patterns and behaviors. People in the caring professi... More...

Switch On - Everyone from the series: Switch On Series		Switch on Everyone demonstrates a simple approach based on the notion of ‘scripts’ or ‘messages&rsq... More...

Switch On - Managers from the series: Switch On Series		Switch on Managers shows you can develop effective thinking patterns and behaviors to improve your leadership and man... More...

Switch On - Respect from the series: Switch On Series		The Switch on Respect course provides the stimulus for everyone to develop respectful thinking patterns and behaviors... More...

Switch On - Staff from the series: Switch On Series		This program provides the stimulus for everyone to re-evaluate their own thinking patterns and behaviors. It will hel... More...

Switch On Series		The SWITCH ON SERIES has been created by psychologist Eve Ash to help people identify and change negative thinki... More...

Boomerang		Learn how to use the reciprocity urge to create happy customers and cooperative teams. ... More...

Kangaroo		Everyone wants to know how to be happy at work... Motivational session-starter on happiness at work and cari... More...

Coaching and Mentoring New People from the series: Cutting Edge Communication Comedy Series 1-80		Coaching and Mentoring New People is all about managers providing professional development and personal support for n... More...

Handling the New Wave from the series: Cutting Edge Communication Comedy Series 1-80		An amusing program about managing the expectations and behaviors of the newest recruits. ... More...

Overcoming Setbacks from the series: Cutting Edge Communication Comedy Series 1-80		When facing setbacks recognize when you feel stuck and move forward. ... More...

Preparing for Emergencies from the series: Cutting Edge Communication Comedy Series 1-80		Marcus sets up a dangerous evacuation drill with dire consequences. ... More...

Transforming SILOS from the series: Cutting Edge Communication Comedy Series 1-80		Avoid a closed fragmented culture and ensure caring, sharing and collaboration. ... More...

Teaching Greetings from the series: Cutting Edge Communication Comedy Series 1-80		Carlos needs training in reception skills. Carol is critical of his pronunciation and poor English, so she delegates t... More...

Overcoming Disempowerment from the series: Cutting Edge Communication Comedy Series 1-80		Marcus coaches Carol about respect after a complaint Michael has made against her. But when Michael asks Carol for fee... More...

Surviving Team Conflicts from the series: Cutting Edge Communication Comedy Series 1-80		Carol mediates a dispute between Sanjay and Casey, who has a pet at work. Sanjay is aggressive while Casey is non-asse... More...

Delegating and Empowering from the series: Q&A Series		Delegate and Empower is a course to help managers master the skills of delegation and empowerment. It's not uncom... More...

Effective Schools from the series: Teaching and Learning Series		Effective schools develop strategies to ensure learning is the key focus and the school is a friendly place. They use ... More...

Inspirational Leadership from the series: Workplace Excellence Series		Discover the behaviors, attitudes and strategies of outstanding leaders. With this training, your leaders will know h... More...

Inspiring your Team with a Vision from the series: Q&A Series		This is a course that helps any manager, new or experienced, to inspire their people with a vision. It may be a big p... More...

Leadership Sins from the series: Difficult People and Situations Series		Discover the sins that disempower staff. Learn how to open lines of communication between management and staff, demon... More...

Manager and Psychologist from the series: Q&A Series		This a course providing practical examples of people skills required by managers. Managers need to understand how to ... More...

Motivating Fun Workplace from the series: Workplace Excellence Series		Find out why some people love coming to work and doing their best. This program explains how to create a fun-loving c... More...

Personality Clash from the series: Difficult People and Situations Series		Learn how to manage a team conflict through open discussion where feedback is welcomed and differences are discussed ... More...

Succession Planning from the series: Learning a la Carte Series		Peter Quarry interviews Ann Sherry (AO) CEO, Carnival Australia In this program Ann Sherry discusses the purpose and pr... More...

How to Mentor from the series: Take Away Training Series		In this program, Psychologists Eve Ash and Peter Quarry, discuss strategies for successful mentoring. The role of a ... More...

Building Trust from the series: Learning a la Carte Series		Explains the importance of work relationships based on trust, and describes the "four Cs" of building it. ... More...

Innovation in the Workplace from the series: Learning a la Carte Series		This video explains the nature of innovation and what organizational barriers exist to block it. Discover how to unlea... More...

Successful Leadership from the series: Creating a High Performance Workplace Series		Effective leadership is an essential factor in achieving high performance. This video identifies key leadership qua... More...

What's New in Empowerment from the series: Learning a la Carte Series		In this video, hear about real cases of empowerment that have worked and have not. Gain practical insights to empower ... More...

Reinventing Appraisals Series		Performance appraisal schemes frequently suffer from bad reputations. On the other hand, performance management pla... More...

Coaching to Enhance Confidence from the series: Performance Excellence Series		Sometimes people don't perform well because they have low confidence in a particular task. This video shows how... More...

Empowering People from the series: People Skills Series		Uncover the secrets of how to get people motivated to take more initiative, be more responsible and reach their potent... More...

Questions of Commitment from the series: A System of Change Series		This video features Psychologist Peter Quarry and gives answers to some of the most commonly asked questions about commi... More...

The Change Champions from the series: A System of Change Series		This video features Psychologist Peter Quarry and examines the essential attributes of effective change agents - those p... More...

The Psychology of Attraction from the series: A System of Change Series		This video features Psychologist Peter Quarry and explores overcoming resistance and developing an attraction to change.... More...

The Psychology of Resistance from the series: A System of Change Series		This video features Psychologist Peter Quarry and details the five main reasons why people tend to resist change. It exp... More...