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General Questions

Q: What duration are your DVDs?
A: MOST are 10-15 minutes.
Q: Do you make customised DVDs?
A: YES - we can tailor a production to suit your needs.
Q: Do you sell to anywhere in the world?
A: YES - we look forward to assisting you with your requirements.
Q: Do you provide discounts?
A: YES - when buying volume we have very attractive discount structures.
Q: Can we book a motivational speaker?
A: YES - Eve Ash is our leading motivational psychologist and does keynote presentations internationally.

Previews

Q: Can we see the programs before buying?
A: YES - you can view a 2 minute clip of each title online and you can register and request an online preview of the full title. But it is illegal to use a preview for training purposes, it is only for evaluation.

Becoming a Distributor

Q: Can we become a distributor?
A: If you are interested in selling Seven Dimensions DVDs or online licenses please click here to contact us.

Copyright Issues

Q: Is it OK to make a copy for back up or archival purposes.
A: NO - it is illegal to make any unauthorised copies.
Q: Is it OK to put our video onto the intranet at work?
A: NO - it is illegal. You must purchase a license to put a title onto your intranet, or broadcast through CCTV or for use on the internet in any form. You CANNOT even use a clip without a license.

Formats

Q: Do you have DVDs that will work in USA?
A: YES - we have PAL and NTSC DVDs and we have streaming videos for online use. We can also provide CDROMs or other media files, depending on your requirements. Streaming and media files require the purchase of a license.
Q: Do you supply guides and activities?
A: YES -our dramatised and case study programs all have extensive guides with quizzes, session outlines and handouts (eg. Feedback Solutions, Communication Essentials, Hotlines, Creating a High Performance Workplace).

Freight

Q: What does it cost to get a DVD sent to an Australian address?
A: AUD$22 for freight and handling of 1-3 DVDs, then it increases depending on the quantity of DVDs or books.
Q: What does it cost to get a DVD sent overseas?
A: Usually AUD$55 minimum

360 Feedback

Q: Can I access 360 feedback?
A: YES - you can do a 360 degree feedback assessment online. Look at Assessment Tools in our Resources Menu

Rentals

Q: Can we rent DVDs?
A: YES - some titles are available for rent or online access.

Privacy Policy

Q: What is Seven Dimensions' Privacy Policy?

Effective from 1 November 2008

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect

This notice applies to all information collected or submitted on the Seven Dimensions website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

  • Name
  • Address
  • Email address
  • Phone number
  • Your preferences regarding how you prefer to be contacted by us

The Way We Use Information:

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive our catalog as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you authorise us to do so by checking the appropriate, clearly-marked boxes.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security

To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. In particular, we will never request your credit card details anywhere on our website and ask that you never submit these directly us by email. When making purchases on our site, all banking transactions are performed by our bank, Westpac Banking Corporation. You may read Westpac's privacy policy here and their terms and conditions of use here.

How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain. We use this procedure to better safeguard your information. Click here to log into your account.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access, making corrections on your behalf, or allowing you to make alterations.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please contact us by telephone or use one of our contact email forms.