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Understanding Group Dynamics
This title is part of the Take Away Training Series
Duration: 15 minutes
Synopsis
Learn to recognise dynamics and intervene to improve productivity. For all team leaders, chairpersons and facilitators.
Key Learning Points

Distinguish between content and process:

  • The 'content channel' - what is the group working on (most people only focus on this aspect)
  • The 'process channel' - how the group works together
  • Be both a participant and an observer

Main elements of group dynamics:

  • Goals clearly understood
  • Group communication
  • Shared leadership
  • Decision-making process
  • Managing conflict
  • Group norms
  • Group cohesion
  • Problem solving approaches

Influencing group dynamics:

  • How do you manage or change the way a group is working?
  • Work at both levels - stay tuned to the content channel and the process channel
  • Make a process observation - a statement you are seeing (some people have said very little)
  • Proactively suggest a change - "I'd like to hear from..."
  • Give individual or group feedback - if the feedback is negative, make sure you are constructive, specific and explain the consequences of the behaviour

Understanding more about group dynamics:

  • Watch a video or observe a group
  • Use a checklist to help focus
  • Share observations with others
Package Description
DVD
Recommended Audiences
  • Managers
Distributed in the following format(s)
  • DVD
Available in the following language(s)
  • English
Media Type
 Video Recording
Presentation Style
  • Interview
STOCK CODE
TAT47
ISBN
9781925287417
Published
Melbourne
Filming location
Australia
Release year
2001
Remastered year
2006
Copyright owner
ClickView
Publisher
Seven Dimensions